This analysis describes what ZipRecruiter's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish region-specific contractual frameworks replacing the previous unified agreement. Job seekers and employers now operate under distinct terms based on geographic location: users in the U.S., Canada, Australia, New Zealand, and India are covered under one agreement, while EU, U.K., and Switzerland users follow separate terms. The revised terms introduce explicit mandatory arbitration clauses, liability limitations, indemnification obligations, and a new Job Applicant Privacy Notice. Job seekers should review the arbitration provision, which requires disputes to proceed through arbitration rather than litigation. You can review the applicable regional terms based on your location at ZipRecruiter's website before creating an account or posting content.
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If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.
The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.
"Pre-paid fees are non-refundable, except in the case of an uncured material breach by ZipRecruiter...in which case you will receive a pro-rata refund of any pre-paid fees pertaining to Services paid for, but not provided...Excerpt from ZipRecruiter's Terms of Use
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The clause states: “Pre-paid fees are non-refundable, except in the case of an uncured material breach by ZipRecruiter...in which case you will receive a pro-rata refund of any pre-paid fees pertaining to Services paid for, but not provided...”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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