Provision record
Zillow · Zillow Privacy Notice · View original document ↗

Financial Data Collection by Zillow Home Loans

High severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

If you apply for a mortgage through Zillow Home Loans, Zillow collects detailed financial information including your income, assets, and credit history, and shares it with lenders and other parties involved in processing your loan.

This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Financial data submitted for mortgage applications is among the most sensitive personal information category; its use and sharing beyond the immediate loan process warrants careful review.

Interpretive note: Whether Zillow Home Loans issues a separate GLBA privacy notice is not confirmed within this document; compliance depends on whether Zillow Home Loans meets the GLBA definition of a financial institution subject to the Privacy Rule.

Clause Stability Stable

0
Changes
4
Months Monitored
May 9, 2026
First Seen
May 20, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

removed Jun 2, 2026

Removal of specific high-severity provision about financial data handling could indicate restructuring into a separate financial services privacy notice or deprioritization of loan service disclosures.

View full change record →

Consumer impact (what this means for users)

Submitting a mortgage application through Zillow Home Loans means your income, assets, and credit history are shared with lenders and servicers, and the terms governing those disclosures may be subject to GLBA privacy notices separate from this general policy.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you use Zillow Home Loans or other financial services offered through our platforms, we collect financial information including income, assets, credit history, and other information necessary to process your application. This information may be shared with lenders, servicers, and other parties involved in the loan process.

Excerpt from Zillow's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Collection and sharing of financial data in connection with mortgage applications engages the Gramm-Leach-Bliley Act (GLBA), enforced by the CFPB and FTC.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Zillow Privacy Notice
Entity
Zillow
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-007588
Document ID
CA-D-00425
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d2177cd32c0778bdf2b989631cf90498c72c0da57b731114d71b367b8a080851
Analysis generated
May 9, 2026 20:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zillow
Document: Zillow Privacy Notice
Record ID: CA-P-007588
Captured: 2026-05-09 20:32:53 UTC
SHA-256: d2177cd32c0778bd…
URL: https://conductatlas.com/platform/zillow/zillow-privacy-notice/provision/CA-P-007588/financial-data-collection-by-zillow-home-loans/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Zillow's Financial Data Collection by Zillow Home Loans clause do?

Financial data submitted for mortgage applications is among the most sensitive personal information category; its use and sharing beyond the immediate loan process warrants careful review.

How does this clause affect you?

Submitting a mortgage application through Zillow Home Loans means your income, assets, and credit history are shared with lenders and servicers, and the terms governing those disclosures may be subject to GLBA privacy notices separate from this general policy.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Zillow?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.