Zendesk's Privacy Policy was updated on May 5, 2026 to add references to two new documents in its governance framework: the Zendesk Partner Agreement and the AI Services Addendum. These documents now appear in the policy's table of contents alongside existing agreements. The change itself is organizational—no substantive modifications to privacy rights or data handling practices are stated in the detected change.
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May 5, 2026
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Initial snapshot — monitoring begins
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