Old version
May 5, 2026 06:33 UTC
d3b8b093716ceb1afcecd1508e28a122677d119792e47710ebcb924b0962578a
CA-V-001288
New version
May 5, 2026 13:28 UTC
ff3e574f36b4bd18ca8db3a7f2d86baa6040a9d18abb4175dbb35808a1796a06
CA-V-002213
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Change Summary
Zendesk's Privacy Policy was updated on May 5, 2026 to add references to two new documents in its governance framework: the Zendesk Partner Agreement and the AI Services Addendum. These documents now appear in the policy's table of contents alongside existing agreements. The change itself is organizational—no substantive modifications to privacy rights or data handling practices are stated in the detected change.
low severity
0 Sentences added
0 Sentences removed
1 Sentences modified
207 Sentences before
207 Sentences after
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BeforeAfter
0Agreements and Terms Policies and Guidelines Trademarks and Intellectual Property Procurement and Suppliers Data Protection and Privacy Agreements and Terms Customer Agreements and User Terms for Products and Services Main Services Agreement Region-Specific Terms Professional Services Terms How We Protect Your Service Data (Enterprise Services) How We Protect Your Service Data (Innovation Services) Innovation Services List Application Developer and API License Agreement Marketplace Terms of Use Assignments and Transfers Reseller Subscription Services Agreement Data Protection and Privacy Zendesk Trust Center Privacy Notice Cookie Notice Data Processing Agreement CCPA Addendum PowerForm LGPD Addendum Powerform BAA Powerform Government Data Request Policy Policies Data Deletion Policy Promotional Credits Policy Regional Data Hosting Policy Sub-processor Policy Zendesk User Content and Conduct Policy Product Terms Accessibility Policy In-Product Cookies Policy Service-Specific Terms Free Trial and Beta Services Terms Free Trials Privacy Notice Effective Date: January 28, 2026 For the prior version of our Privacy Notice, click here .0Agreements and Terms Policies and Guidelines Trademarks and Intellectual Property Procurement and Suppliers Data Protection and Privacy Agreements and Terms Customer Agreements and User Terms for Products and Services Main Services Agreement Region-Specific Terms Professional Services Terms How We Protect Your Service Data (Enterprise Services) How We Protect Your Service Data (Innovation Services) Innovation Services List Zendesk Partner Agreement AI Services Addendum Application Developer and API License Agreement Marketplace Terms of Use Assignments and Transfers Reseller Subscription Services Agreement Data Protection and Privacy Zendesk Trust Center Privacy Notice Cookie Notice Data Processing Agreement CCPA Addendum PowerForm LGPD Addendum Powerform BAA Powerform Government Data Request Policy Policies Data Deletion Policy Promotional Credits Policy Regional Data Hosting Policy Sub-processor Policy Zendesk User Content and Conduct Policy Product Terms Accessibility Policy In-Product Cookies Policy Service-Specific Terms Free Trial and Beta Services Terms Free Trials Privacy Notice Effective Date: January 28, 2026 For the prior version of our Privacy Notice, click here .
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