Provision record
Zelle · Zelle Terms of Service · View original document ↗

User Service Agreement controls on conflict

High confidence Common · 290 of 343 platforms

Key Facts · in the document’s own words

In any conflict between the Terms of Use and the User Service Agreement, which controls?
“IF THERE IS ANY CONFLICT BETWEEN THESE TERMS AND THE USER SERVICE AGREEMENT, THE USER SERVICE AGREEMENT WILL CONTROL.”
Version CA-V-006704, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Zelle requires that, in any conflict between the Terms of Use and the User Service Agreement, the User Service Agreement controls.
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This analysis describes what Zelle's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Establishing the User Service Agreement as the controlling document in any conflict means the Terms of Use are subordinate to it, which affects which obligations and rights govern user conduct in any disputed scenario.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If any provision of the Terms of Use conflicts with the User Service Agreement, the User Service Agreement takes precedence.

How other platforms handle this

Credit Karma

You may not assign your rights under the Agreement, by operation of law or otherwise, without our consent.

Kling AI

you shall not without our prior written consent, assign, transfer, novate, part with, outsource, subcontract or delegate any of your rights, responsibilities and/or obligations under this Agreement (in whole or in part)

OpenAI

These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IF THERE IS ANY CONFLICT BETWEEN THESE TERMS AND THE USER SERVICE AGREEMENT, THE USER SERVICE AGREEMENT WILL CONTROL.

Excerpt from Zelle's Terms of Service

Provision details

Document information
Document
Zelle Terms of Service
Entity
Zelle
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006704, captured Sept. 11, 2026
Record ID
CA-P-071261
Document ID
CA-D-000426
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006704)
5ef00d3942ed435f1d579ee9072326cbbf2c8398ee480b0e07562b67ac3436a7
Analysis generated
July 12, 2026 14:43 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006704, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zelle
Document: Zelle Terms of Service
Record ID: CA-P-071261
Version: CA-V-006704
Captured: 2026-09-11 00:43:37 UTC
SHA-256: 5ef00d3942ed435f…
URL: https://conductatlas.com/platform/zelle/zelle-terms-of-service/provision/CA-P-071261/user-service-agreement-controls-on-conflict/
Accessed: Oct. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Zelle's User Service Agreement controls on conflict clause do?

Establishing the User Service Agreement as the controlling document in any conflict means the Terms of Use are subordinate to it, which affects which obligations and rights govern user conduct in any disputed scenario.

How does this clause affect you?

If any provision of the Terms of Use conflicts with the User Service Agreement, the User Service Agreement takes precedence.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Zelle?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zelle.