Yelp states that its Service is not directed to children under 13 and that it does not knowingly collect personal information from children under 13.
This analysis describes what Yelp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision operationalizes Yelp's compliance obligations under children's privacy statutes such as the Children's Online Privacy Protection Act (COPPA). It establishes the procedural requirements Yelp follows when personal information from underage users is identified, including information removal and account termination.
Yelp's policy prohibits use by children under 13 in compliance with COPPA but relies on users self-reporting their age, which may not prevent minors from accessing the platform. Parents who believe their child has created a Yelp account should contact privacy@yelp.com to request deletion of the child's data.
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"Yelp does not knowingly collect personal information from children under the age of 13, and our Service is not directed to children. Access or use of the Service by anyone under the age of 13 is not allowed. If you become aware that a child under 13, or under the applicable age of consent, has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account.— Excerpt from Yelp's Yelp Privacy Policy
The children's privacy provision reflects COPPA compliance obligations for users under 13; the absence of robust age verification mechanisms may present regulatory exposure to FTC enforcement, particularly given Yelp's broad data collection practices.
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This provision operationalizes Yelp's compliance obligations under children's privacy statutes such as the Children's Online Privacy Protection Act (COPPA). It establishes the procedural requirements Yelp follows when personal information from underage users is identified, including information removal and account termination.
Yelp's policy prohibits use by children under 13 in compliance with COPPA but relies on users self-reporting their age, which may not prevent minors from accessing the platform. Parents who believe their child has created a Yelp account should contact privacy@yelp.com to request deletion of the child's data.
ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.
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