X · X Terms of Service · View original document ↗

AS IS Service Disclaimer and No Warranty

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

X makes no guarantees about the platform's reliability, content quality, or continued availability, and disclaims all warranties to the fullest extent permitted by law.

This analysis describes what X's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The terms disclaim all warranties and reserve the right to limit or terminate service availability to specific users or features at any time, which means users have no contractual guarantee of continued access to any particular feature or the platform itself.

Consumer impact (what this means for users)

Users have no contractual warranty that the platform will be available, functional, or free from harmful content, and X reserves the right to remove features or restrict access at any time. The enforceability of blanket warranty disclaimers may be limited under consumer protection law in certain jurisdictions, particularly the EU.

How other platforms handle this

Netflix Medium

The Netflix service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect and consequential damages against us. These terms will not limit any non-waivable warranties or consumer protection rights tha...

Craigslist Medium

To the full extent permitted by law, craigslist, Inc., and its officers, directors, employees, agents, licensors, affiliates, and successors in interest ("CL Entities") (1) make no promises, warranties, or representations as to CL, including its completeness, accuracy, availability, timeliness, prop...

Zillow Medium

THE SERVICES AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

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▸ View Original Clause Language DOCUMENT RECORD
"
Your use of the Services is at your own risk: We provide the Services on an 'AS IS' and 'AS AVAILABLE' basis, and we disclaim all warranties, responsibility, and liability to you or others to the extent permitted by law. You may be exposed to offensive or harmful Content posted by other users. The Services may change from time to time, and we may limit or terminate availability of the Services or particular features to you or other users at any time.

— Excerpt from X's X Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Broad warranty disclaimers of this type are common in US platform agreements and are generally enforceable under UCC and state contract law, subject to unconscionability limits. In the EU, the Consumer Rights Directive and national consumer law may limit the scope of permissible warranty exclusions for consumer-facing services. The UK Consumer Rights Act 2015 imposes similar constraints. GOVERNANCE EXPOSURE: Low to Medium. This is a standard platform disclaimer, but the additional clause reserving the right to limit or terminate features 'at any time' creates operational risk for users and organizations that depend on specific platform capabilities. JURISDICTION FLAGS: EU and UK consumer protection law may limit the enforceability of blanket 'AS IS' disclaimers against consumers. California's consumer protection framework may impose implied warranties in specific contexts. CONTRACT AND VENDOR IMPLICATIONS: Organizations that depend on specific X platform features (API access, specific content distribution tools) for commercial operations should note that this clause authorizes feature removal without contractual commitment. SLA or API-dependent commercial arrangements should assess whether separate agreements provide greater feature stability guarantees. COMPLIANCE CONSIDERATIONS: Risk management teams should document operational dependencies on X features and assess contingency plans given the platform's reserved right to modify or discontinue features at any time.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC may evaluate whether warranty disclaimers are adequately disclosed and whether service changes without notice constitute unfair practices.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
X Terms of Service
Entity
X
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 12, 2026
Record ID
CA-P-011185
Document ID
CA-D-00029
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
157cf8382f333ca75bb590d99d0b0e5078079fbbe34320af1b6c3ce027f13d45
Analysis generated
May 7, 2026 22:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: X
Document: X Terms of Service
Record ID: CA-P-011185
Captured: 2026-05-07 22:56:42 UTC
SHA-256: 157cf8382f333ca7…
URL: https://conductatlas.com/platform/x/x-terms-of-service/as-is-service-disclaimer-and-no-warranty/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does X's AS IS Service Disclaimer and No Warranty clause do?

The terms disclaim all warranties and reserve the right to limit or terminate service availability to specific users or features at any time, which means users have no contractual guarantee of continued access to any particular feature or the platform itself.

How does this clause affect you?

Users have no contractual warranty that the platform will be available, functional, or free from harmful content, and X reserves the right to remove features or restrict access at any time. The enforceability of blanket warranty disclaimers may be limited under consumer protection law in certain jurisdictions, particularly the EU.

Is ConductAtlas affiliated with X?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by X.