Wix · Wix Privacy Policy · View original document ↗

Retention of Personal Data

Low severity High confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Wix keeps your personal data for as long as it needs to for business or legal purposes, using a judgment-based approach rather than fixed deletion timelines.

This analysis describes what Wix's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Open-ended retention language means your data could be held for extended periods, and the absence of specific retention periods makes it harder to predict when your information will be deleted.

Consumer impact (what this means for users)

Wix does not commit to specific data retention timelines, instead relying on purpose-based retention criteria; this means personal data may be retained for variable and potentially extended periods depending on Wix's internal assessments.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you wish to request early deletion of your personal data or want to understand how long specific categories of your data are retained, contact privacy@wix.com with a data deletion or information request.

How other platforms handle this

Minecraft Medium

We retain personal data for as long as necessary to provide our products and services, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different pr...

Smartsheet Medium

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements. The criteria used to determine our retention periods include: the length of ...

Shopify Medium

We may retain de-identified or aggregated information that can no longer be used to identify you for any period of time, including indefinitely.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal data, and whether we can achieve those purposes through other means.

— Excerpt from Wix's Wix Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: GDPR Article 5(1)(e) requires that personal data be kept in a form that permits identification of data subjects for no longer than is necessary for processing purposes (storage limitation principle). The absence of specific retention periods in a privacy policy is not itself a GDPR violation if records of processing activities document specific retention schedules, but DPAs have noted that vague retention language may indicate inadequate retention governance. CCPA does not impose specific retention limits but requires accurate disclosure of how long data is retained or the criteria used. (2) GOVERNANCE EXPOSURE: Low to Medium. Purpose-based retention is a legitimate approach under GDPR, but regulators expect documented retention schedules in the records of processing activities (ROPA) even where the public-facing policy uses general language. (3) JURISDICTION FLAGS: EU and EEA regulators apply the storage limitation principle most strictly; national DPAs in Germany, France, and the Netherlands have cited inadequate retention policies in enforcement actions. UK ICO guidance requires retention schedules. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations using Wix as a processor should confirm that Wix's DPA includes specific or ascertainable retention periods for different categories of data, particularly employee and customer personal data. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should request Wix's retention schedule for the categories of personal data relevant to their deployment and ensure that post-termination data deletion or return obligations are clearly addressed in the DPA.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over data retention and disposal practices under its unfair or deceptive practices mandate where retention policies are misleading or insufficiently protective.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Wix Privacy Policy
Entity
Wix
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-008903
Document ID
CA-D-00567
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
89247c88a0a67aa5e430eb5cf5236dd51a1b5d858110934ffd3f2a5cd89997fd
Analysis generated
May 8, 2026 00:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wix
Document: Wix Privacy Policy
Record ID: CA-P-008903
Captured: 2026-05-08 00:30:11 UTC
SHA-256: 89247c88a0a67aa5…
URL: https://conductatlas.com/platform/wix/wix-privacy-policy/retention-of-personal-data/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Wix's Retention of Personal Data clause do?

Open-ended retention language means your data could be held for extended periods, and the absence of specific retention periods makes it harder to predict when your information will be deleted.

How does this clause affect you?

Wix does not commit to specific data retention timelines, instead relying on purpose-based retention criteria; this means personal data may be retained for variable and potentially extended periods depending on Wix's internal assessments.

Is ConductAtlas affiliated with Wix?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wix.