Wise · Wise Terms of Use · View original document ↗

Customer Indemnifies Wise for Breach or Misuse

High severity High confidence Explicitdocumentlanguage Common · 228 of 352 platforms
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This indemnification clause can expose the user to significant financial liability, including Wise's legal fees, for a broad range of conduct including breaches of applicable law or regulation and actions taken by any authorized user of the account.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.

View change record →

Consumer impact (what this means for users)

The reader is required to bear the financial cost of defending and compensating Wise and its affiliates for losses arising from their own breach or misuse, or that of any authorized user they permit.

How other platforms handle this

Upwork Medium

you agree to indemnify and hold harmless Upwork and its subsidiaries, affiliates, joint ventures, suppliers, officers, directors, shareholders, employees and agents, from any claim or demand made by any third party due to or arising directly or indirectly out of your conduct or in connection with yo...

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

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▸ View Original Clause Language DOCUMENT RECORD
"
In the event of loss, claims, costs, or expenses (including reasonable legal fees) arising out of your breach of this Agreement, any applicable law or regulation and/or your, or any authorized User's use of our Services, you agree to defend, compensate us and our affiliates and hold us harmless.

— Excerpt from Wise's Wise Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-050784
Document ID
CA-D-00526
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
Analysis generated
May 20, 2026 22:59 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-P-050784
Captured: 2026-05-20 22:59:22 UTC
SHA-256: 561266d11f984a2e…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/provision/CA-P-050784/customer-indemnifies-wise-for-breach-or-misuse/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Wise's Customer Indemnifies Wise for Breach or Misuse clause do?

This indemnification clause can expose the user to significant financial liability, including Wise's legal fees, for a broad range of conduct including breaches of applicable law or regulation and actions taken by any authorized user of the account.

How does this clause affect you?

The reader is required to bear the financial cost of defending and compensating Wise and its affiliates for losses arising from their own breach or misuse, or that of any authorized user they permit.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.