Windsurf · Windsurf Terms of Service

Account Deletion on Payment Lapse Without Liability

High severity
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What it is

If your credit card expires or is declined when your subscription renews, Windsurf can permanently delete your account and all your data with no obligation to notify you or compensate you.

Consumer impact (what this means for users)

This provision creates a severe and disproportionate consequence — permanent data deletion — for a routine payment failure, without any obligation to notify users in advance or provide a grace period to update payment information.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Regularly export any important code or data from your Windsurf account. If your payment method is changing, update it immediately in your billing settings. Contact privacy@windsurf.com to request data export before any account suspension.

Cross-platform context

See how other platforms handle Account Deletion on Payment Lapse Without Liability and similar clauses.

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Why it matters (compliance & risk perspective)

A single failed payment — due to a lost card, bank error, or card expiry — can result in permanent, unrecoverable loss of all account data, including code, settings, and history, with no advance warning required.

View original clause language
If your payment method is no longer valid at the time a renewal Subscription Fee is due, then Exafunction reserves the right to delete your account and any information associated with your account without any liability to you.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: This provision may implicate FTC Act Section 5 if the deletion occurs without reasonable notice, constituting an unfair practice. CCPA §1798.105 grants California residents the right to request deletion of their data — but this clause inverts that right, imposing deletion as a penalty without consent. Data retention and deletion obligations under GDPR Art. 5(1)(e) (storage limitation) and Art. 17 (right to erasure) may be relevant if EU users' data is affected. Consumer protection laws in multiple states may require notice before account termination. (2)

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Applicable agencies

  • FTC
    The FTC may investigate unilateral account and data deletion without notice as an unfair practice under FTC Act Section 5, particularly where users have no opportunity to export their data.
    File a complaint →

Provision details

Document information
Document
Windsurf Terms of Service
Entity
Windsurf
Document last updated
April 29, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004077
Document ID
CA-D-00487
Evidence Provenance
Source URL
Wayback Machine
SHA-256
00ec2ae906a7a237f79cd586583ef2cf26f4725d380b3677eb3b6e7fd4d293ef
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Windsurf | Document: Windsurf Terms of Service | Record: CA-P-004077
Captured: 2026-04-30 05:54:22 UTC | SHA-256: 00ec2ae906a7a237…
URL: https://conductatlas.com/platform/windsurf/windsurf-terms-of-service/account-deletion-on-payment-lapse-without-liability/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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