Whatnot does not allow children under 13 to use the platform and states it will delete any personal data it discovers was collected from a child under 13.
This analysis describes what Whatnot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision is required under COPPA, and its effectiveness depends on how robustly Whatnot verifies user ages at sign-up, which the policy does not detail.
Interpretive note: The adequacy of this provision depends on the technical age verification process used at registration, which is not described in the policy, and may be subject to FTC scrutiny if the platform attracts younger users.
The updated Influencer Engagement Agreement now requires all disputes between influencers and Whatnot to be resolved through binding arbitration under the Terms of Service Section 21, rather than through California state or federal courts. This replaces the previous language permitting influencers to pursue legal claims in Los Angeles courts and waives jury trial rights. The agreement also removes language that explicitly limited dispute resolution to claims arising solely from the Influencer Agreement, extending arbitration to disputes relating to Whatnot Platform use and the influencer-platform relationship.
View change record →Under the updated agreement, Australian sellers can no longer resolve disputes through court proceedings in Los Angeles. Instead, all disputes related to the Whatnot platform or the seller relationship must be resolved through mandatory individual arbitration under Whatnot's main Terms of Service. The updated terms eliminate the jury trial waiver provision and replace court access with binding arbitration, with limited exceptions only as expressly permitted in the main Terms of Service.
View change record →The updated terms require all disputes arising from the Strategic Seller Agreement or a seller's relationship with Whatnot to be resolved through arbitration as defined in the main Terms of Service, rather than through litigation in California courts. Previously, sellers could bring claims in federal or state courts located in Los Angeles; under the revised language, this option is eliminated except where the Terms of Service arbitration section expressly permits court proceedings. The change applies to the relationship between individual sellers and Whatnot, affecting how contract disputes, payment disagreements, or other claims are processed and adjudicated.
View change record →Parents who discover their child under 13 has created a Whatnot account can request deletion of that child's data by contacting privacy@whatnot.com, and the policy states Whatnot will delete such data promptly.
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To access and use the Services, you must be at least the age of majority in the state, province, or territory where you live or at least 18 years of age. If you are under the age of 13, you may not use the Services and you should not be visiting the Sites or using the Services.
At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...
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"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under the age of 13 may have provided us with personal information, please contact us at privacy@whatnot.com.— Excerpt from Whatnot's Whatnot Privacy Policy
REGULATORY LANDSCAPE: This provision directly engages COPPA, enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13 in the United States. The policy's reliance on a 'not knowingly collecting' standard is the baseline COPPA framework but may be insufficient if the platform's content or marketing is attractive to minors, as the FTC has pursued enforcement based on actual knowledge and contextual indicators. GOVERNANCE EXPOSURE: Medium. The policy does not describe the age verification mechanism used at registration. If Whatnot's user base or content is likely to attract users under 13, a 'we do not knowingly collect' disclaimer alone may not satisfy COPPA obligations under FTC enforcement standards. JURISDICTION FLAGS: US-wide COPPA obligations apply. Some US states have enacted additional children's privacy protections, including California's Age-Appropriate Design Code (AADC), which extends protections to users under 18 and imposes design obligations beyond COPPA. The UK Children's Code imposes similar obligations for UK users. CONTRACT AND VENDOR IMPLICATIONS: Third-party advertising and analytics vendors receiving data from Whatnot should be assessed to confirm COPPA-compliant data processing agreements are in place and that no child-derived data is being used for advertising targeting. COMPLIANCE CONSIDERATIONS: Compliance teams should review the technical age-gating mechanism at registration to assess whether it meets FTC COPPA guidance, and evaluate whether California's AADC and the UK Children's Code impose additional design or data minimization obligations on the platform.
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This provision is required under COPPA, and its effectiveness depends on how robustly Whatnot verifies user ages at sign-up, which the policy does not detail.
Parents who discover their child under 13 has created a Whatnot account can request deletion of that child's data by contacting privacy@whatnot.com, and the policy states Whatnot will delete such data promptly.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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