Whatnot revised its Australian Strategic Seller Terms to redirect dispute resolution from Australian courts to mandatory arbitration under its main Terms of Service. Previously, the agreement stated that disputes would be governed by Australian law and resolved in Los Angeles federal or state courts, with a jury trial waiver. The updated terms now require all disputes to be resolved exclusively through arbitration as specified in the Terms of Service, including a class action waiver, and remove the option to bring claims in court except where the Terms of Service expressly permit.
Businesses: Sellers can no longer sue Whatnot in court; all disputes must go through arbitration, which is typically faster but offers fewer appeal rights and no jury trial.
Businesses: Sellers lose the option to pursue claims in court and the explicit jury trial waiver that previously applied to this agreement.
The updated terms establish mandatory arbitration as the exclusive forum for resolving disputes between Australian strategic sellers and Whatnot. Previously, sellers could bring claims in Australian or Los Angeles courts with a jury trial option. Under the revised agreement, all disputes arising from the seller agreement, use of the Whatnot Platform, or the seller-Whatnot relationship must be resolved through arbitration as defined in the main Terms of Service, which includes a class action waiver. Sellers can no longer pursue claims in court except where the Terms of Service expressly permit.
→ Review the arbitration procedures, costs, and limitations in Whatnot's main Terms of Service, specifically Section 21 (Arbitration Agreement; Mass Arbitration Procedures; Class Action Waiver) and Section 22 (Governing Law and Jurisdiction).
→ Consult with legal counsel to understand how mandatory arbitration affects your ability to pursue claims against Whatnot and whether you wish to continue as a seller under these terms.
This is the 3rd significant Arbitration Expansion change Whatnot has made since ConductAtlas began monitoring.
ConductAtlas has recorded 2 material changes to this document (since May 2026).
Across all monitored documents, Whatnot has made 4 significant changes.
4 of Whatnot's significant changes have been classified as negative for consumers.
Disputes now resolved exclusively through arbitration under Terms of Service instead of Australian or Los Angeles courts.
Incorporated by reference from Terms of Service; sellers waive right to bring class action claims.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.
Whatnot has restructured its Australian seller agreement to incorporate mandatory arbitration and class action waiver provisions from its main Terms of Service, removing the prior carve-out for Australian court jurisdiction. This change affects how disputes …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-003014.
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