Webull · Webull Customer Agreement · View original document ↗

Limitation of Liability

High severity Medium confidence Explicitdocumentlanguage Common · 228 of 325 platforms
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Document Record

What it is

Webull limits its financial responsibility for losses you might experience from using its platform, including lost investment profits, data loss, or trading errors, to the maximum extent the law allows.

This analysis describes what Webull's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause narrows the scope of recoverable damages in disputes, restricting liability to direct damages only and excluding entire categories of harm that might otherwise be compensable under contract or tort law. This allocation of risk affects the financial exposure both parties face in performance disputes.

Interpretive note: The enforceability of this limitation may be constrained by applicable securities regulations, state consumer protection statutes, or judicial findings of unconscionability depending on jurisdiction.

Consumer impact (what this means for users)

Users who suffer financial losses due to platform outages, execution delays, or data errors may find that the agreement significantly limits their ability to recover those losses from Webull, though applicable securities regulations may independently provide remedies not waivable by contract.

How other platforms handle this

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

DeepSeek Medium

IN NO EVENT WILL DEEPSEEK OR ITS AFFILIATES BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, PRODUCTS LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF DEEPSEEK OR ITS AFFILIATES HAVE ...

Perplexity AI Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WEBULL, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER.

— Excerpt from Webull's Webull Customer Agreement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision engages general common law contract and tort principles, as well as SEC and FINRA rules governing broker-dealer execution obligations and best execution standards. FINRA Rule 5310 on best execution and SEC Regulation NMS impose obligations on broker-dealers that may provide independent remedies for execution failures regardless of contractual liability limitations. The FTC Act's prohibition on unfair or deceptive practices may be relevant if the limitation of liability clause is applied in a manner that leaves consumers without meaningful recourse for harms caused by Webull's own conduct. GOVERNANCE EXPOSURE: High. The exclusion of consequential, indirect, and punitive damages is standard in technology platform agreements, but is particularly significant in a brokerage context where the core value proposition to users is financial gain and loss management. Users experiencing execution failures during high-volatility periods may have significant consequential losses that are expressly excluded from Webull's liability under this clause. JURISDICTION FLAGS: Some states, including New Jersey and Massachusetts, have consumer protection statutes that may limit the enforceability of broad liability exclusions in consumer financial services contracts. EU and UK financial services regulations impose specific conduct-of-business obligations on authorized firms that may override contractual liability limitations in those jurisdictions. CONTRACT AND VENDOR IMPLICATIONS: B2B clients relying on Webull's data feeds or execution services should note that this limitation of liability applies broadly and may restrict recovery for business losses arising from platform failures. Procurement teams should assess whether separate service level agreements with defined remedies are available or necessary. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether this limitation of liability clause is appropriately disclosed at account opening in compliance with FINRA and SEC customer disclosure requirements. Compliance teams should verify that Webull's execution error handling and complaint resolution procedures align with regulatory best execution obligations, which may provide remedies independent of this contractual limitation.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • SEC
    The SEC enforces broker-dealer best execution obligations and investor protection rules that may provide remedies independent of Webull's contractual liability limitations.
    File a complaint →
  • CFPB
    The CFPB oversees unfair, deceptive, or abusive acts in consumer financial services, relevant where broad liability exclusions leave consumers without meaningful recourse.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Webull Customer Agreement
Entity
Webull
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-010015
Document ID
CA-D-00056
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
0b5f116326f613645ce3d60c1e3292ef9ad50bb9fff59bdc3b80a866c73612e2
Analysis generated
May 11, 2026 01:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Webull
Document: Webull Customer Agreement
Record ID: CA-P-010015
Captured: 2026-05-11 01:12:27 UTC
SHA-256: 0b5f116326f61364…
URL: https://conductatlas.com/platform/webull/webull-customer-agreement/limitation-of-liability/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Webull's Limitation of Liability clause do?

The clause narrows the scope of recoverable damages in disputes, restricting liability to direct damages only and excluding entire categories of harm that might otherwise be compensable under contract or tort law. This allocation of risk affects the financial exposure both parties face in performance disputes.

How does this clause affect you?

Users who suffer financial losses due to platform outages, execution delays, or data errors may find that the agreement significantly limits their ability to recover those losses from Webull, though applicable securities regulations may independently provide remedies not waivable by contract.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Webull?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Webull.