8 Total
3 High severity
4 Medium severity
1 Low severity
Summary

The Webull Customer Agreement establishes the terms governing use of Webull's trading platform, brokerage accounts, mobile applications, and market data services. The agreement requires parties to resolve disputes through individual arbitration rather than litigation or class action procedures. The agreement also establishes limitations on Webull's liability and authorizes account suspension or termination without prior notice under specified circumstances.

Technical / Legal Breakdown

This document governs use of Webull's financial trading platform, website, and associated services, establishing a contractual relationship under US law between users and Webull Financial LLC and its affiliated entities. The agreement states that users grant Webull a broad, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and distribute any content or feedback they submit, and the terms authorize Webull to suspend or terminate accounts at its sole discretion without prior notice. The agreement asserts a comprehensive limitation of liability capping Webull's exposure to direct damages only, disclaims all implied warranties including fitness for purpose, and prohibits class action participation in favor of individual arbitration, which represents a significant restriction on users' legal recourse typical of fintech platforms but notable given Webull's role as a broker-dealer handling investment assets. The platform engages SEC and FINRA regulatory frameworks as a registered broker-dealer, and the arbitration and dispute resolution provisions may require evaluation under FINRA Rule 12200 governing customer arbitration, as well as applicable state consumer protection statutes in California and other jurisdictions. Users should note that applicable law, including certain FINRA investor protection rules and state consumer protection statutes, may constrain how broadly some of these asserted terms apply in practice.

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2 important changes detected

3 versions captured · Last updated: April 2026

What changed Webull updated its Customer Agreement to clarify that futures and cleared swaps trading is now offered through Webull Futures LLC instead of Webull Financial LLC. The agreement now explicitly mentions cleared swaps alongside futures in risk disclosures and product descriptions. This change reflects the company's organizational structure for offering these trading products and ensures risk disclosures apply to both futures and cleared swaps products.
Why this matters The updated agreement clarifies that cleared swaps are now included in Webull's futures trading offerings and are subject to the same risk disclosures as futures products. This means consumers trading cleared swaps will be covered by the same risk warnings and disclosure requirements that apply to futures trading. Consumers should review the Risk Disclosure Statement at www.webull.com/fcm-disclosures if they trade or plan to trade cleared swaps products.
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What changed Webull's Terms of Service navigation menu now includes a 'WEBTRADE' label alongside its existing 'PREMIUM TRADING & INVESTING' section. This appears to be a menu or branding update to the document's table of contents rather than a substantive change to the terms themselves. The actual agreement language, effective date, and consumer obligations remain unchanged.
Why this matters This change appears to be a navigation or menu update to Webull's Terms of Service document layout and does not modify the substantive terms, conditions, or consumer obligations outlined in the agreement. The document's effective date remains March 24, 2022, and no changes to consumer rights, data practices, fees, or trading conditions are reflected in this update.
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High — 3 provisions
Medium — 4 provisions
Low — 1 provision

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Cross-platform context

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Mapped Governance Frameworks

EFTA / Reg E
United States Federal
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FAA
United States Federal
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FTC Act Section 5
United States Federal
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Archival ProvenanceSource & Archival Record
Last Captured April 25, 2026 06:05 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000056
Version ID CA-V-001965
SHA-256 688db039433498b67882b36df815a928b29a9cca358e789942ea6658093dd9f0
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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