Waze · Waze Privacy Policy · View original document ↗

GDPR and CCPA User Data Rights

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Document Record

What it is

Users — particularly those in the EU/EEA and California — have rights to access, correct, delete, or port their personal data, and can object to certain types of processing.

This analysis describes what Waze's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause operationalizes Waze's compliance obligations under GDPR and UK data protection law by explicitly confirming the availability of statutory data subject rights and establishing that the privacy policy describes the mechanisms for exercising them. The provision ties policy controls to legal entitlements rather than discretionary permissions.

Recent Activity

This document changed recently

Medium May 5, 2026

The updated policy now explicitly discloses that Waze periodically collects all phone numbers stored on your device's contact book as part of the 'find friends' feature. According to the revised terms, these phone numbers are collected in a form that is initially anonymous to Waze and are used to help create a list of other Waze users you may know. The policy clarifies that names, addresses, and other contact information are not collected from your phone book, though such information may be saved locally on your device for local searches. Additionally, the updated terms now explicitly authorize connecting your Waze account to social network accounts and sharing profile information from those networks. You can control whether to use the 'find friends' feature and whether to connect social network accounts to your Waze account.

View change record →
Medium Apr 19, 2026

The updated policy removes explicit language describing how Waze collects phone numbers from device contact books and integrates social network accounts. Previously, the policy stated that Waze would 'periodically collect all of the phone numbers which are stored on your device's phone contacts book' and described how this information was used for the 'find friends' feature. The revised policy no longer includes these specific disclosures. This does not necessarily mean the practices have stopped, but it means the policy provides less transparency about what data Waze collects from your device and how it uses contact information. Users who relied on these detailed descriptions to understand Waze's data practices will find the updated policy less explicit on these points.

View change record →
Medium Mar 23, 2026

The updated privacy policy now explicitly discloses that Waze periodically collects all phone numbers stored in your device's contact book as part of the 'find friends' feature. According to the policy, this information is collected in an anonymous form to Waze and is used to identify other Waze users you may know. The terms also clarify that social network information can be shared with Waze and other users if you choose to connect your social network account. While the policy states that names, addresses, and other contact book information are not collected, some contact information may be saved locally on your device for local search purposes. You can control whether this feature operates by not using the 'find friends' feature or by not granting the app contact access through your device settings.

View change record →

Consumer impact (what this means for users)

EU/EEA users can invoke GDPR rights and California residents can invoke CCPA rights to request data deletion or access, providing stronger protections than users in other regions receive.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Within 30 days
    Email waze-support@waze.com citing your GDPR or CCPA rights, specifying whether you want to access, correct, delete, or port your data. Include your account email address and jurisdiction.

How other platforms handle this

TikTok Medium

You may submit a request to know, access, correct or delete the information we have collected from or about you here or by sending your request to the physical address provided in the "Contact Us" section below. Through your in-app settings, you can directly update your account information, request ...

RapidAPI Medium

If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation. These include the right to access personal information we hold about you, to rectify inaccurate data, to erase your data, to restrict processing, to object to processing, and to da...

Tabnine Medium

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or port your data, the right to restrict or object to processing, and where processing is based on consent, the right to withdraw consent at any time. California resi...

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▸ View Original Clause Language DOCUMENT RECORD
"
If European Union (EU) or United Kingdom (UK) data protection law applies to the processing of your information, we provide the controls described in this policy so you can exercise your right to request access to, update, remove, delete, and restrict the processing of your information. You also have the right to object to the processing of your information.

— Excerpt from Waze's Waze Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Waze's acknowledgment of GDPR and CCPA rights creates enforceable obligations to respond to data subject requests within statutory timeframes (30 days under GDPR; 45 days under CCPA), and failure to comply exposes the company to regulatory enforcement and fines.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    California residents can file CCPA complaints with the California Attorney General if Waze fails to honor data rights requests within statutory deadlines.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Waze Privacy Policy
Entity
Waze
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001588
Document ID
CA-D-00323
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
45803b11348d42f651da909a5850166476a52159de02955f9255545a8fcd2247
Analysis generated
March 20, 2026 06:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Waze
Document: Waze Privacy Policy
Record ID: CA-P-001588
Captured: 2026-03-20 06:31:53 UTC
SHA-256: 45803b11348d42f6…
URL: https://conductatlas.com/platform/waze/waze-privacy-policy/gdpr-and-ccpa-user-data-rights/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Waze's GDPR and CCPA User Data Rights clause do?

This clause operationalizes Waze's compliance obligations under GDPR and UK data protection law by explicitly confirming the availability of statutory data subject rights and establishing that the privacy policy describes the mechanisms for exercising them. The provision ties policy controls to legal entitlements rather than discretionary permissions.

How does this clause affect you?

EU/EEA users can invoke GDPR rights and California residents can invoke CCPA rights to request data deletion or access, providing stronger protections than users in other regions receive.

Is ConductAtlas affiliated with Waze?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Waze.