The policy states that Walgreens services are not directed to children under 13, that the company does not knowingly collect personal information from this age group, and that such information will be deleted upon discovery.
This analysis describes what Walgreens's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a COPPA-compliant framework for the primary digital services, but the pharmacy and health context presents a specific operational consideration: minors may be represented in prescription or family health account contexts, which may require additional protections beyond COPPA's baseline requirements.
Interpretive note: The policy does not address how minor-related data arising in family account or prescription management contexts is handled, which may require separate regulatory analysis.
Under this provision, Walgreens' digital services are not intended for users under 13 and the company states it will delete personal information of children under 13 upon discovery. Family account or prescription contexts involving minors are not separately addressed in this provision.
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"Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.Excerpt from Walgreens's Privacy Policy
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This provision establishes a COPPA-compliant framework for the primary digital services, but the pharmacy and health context presents a specific operational consideration: minors may be represented in prescription or family health account contexts, which may require additional protections beyond COPPA's baseline requirements.
Under this provision, Walgreens' digital services are not intended for users under 13 and the company states it will delete personal information of children under 13 upon discovery. Family account or prescription contexts involving minors are not separately addressed in this provision.
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