Walgreens Privacy Policy

This document describes what personal information Walgreens collects about you — including your location, facial scans, and browsing behavior — how it uses and shares that information, and what rights you have over it. By simply shopping in a Walgreens store, using its website, or using its app, you are treated as having consented to the data practices described here. California residents have the right to opt out of Walgreens sharing or selling their personal information to third parties for secondary purposes, though requesting deletion of your data may result in losing your myWalgreens loyalty rewards.

This Privacy Policy establishes Walgreens' practices for collecting, using, retaining, and sharing personal information across its stores, websites, mobile applications, and services. Walgreens collects a broad range of data including biometric information (facial scans), precise geolocation via multiple technologies, sensitive personal information from California residents such as government ID numbers and racial or ethnic origin, and behavioral data through third-party advertising networks. Consent is established broadly through any interaction across any Walgreens channel rather than through affirmative opt-in. Biometric information is subject to a binding retention limit — permanent destruction upon fulfillment of the collection purpose or within three years of last interaction, whichever is first — and pharmacy account information submitted in connection with a prescription is governed by HIPAA and a separate Notice of Privacy Practices, not this Policy.

Walgreens collects sensitive data about users including facial scans, precise physical location through multiple simultaneous technologies, government ID numbers, and racial or ethnic origin information, and uses this data for purposes including interest-based advertising and behavioral profiling through third-party advertising networks. If your personal information is ever transferred in an acquisition, it will likely move to the acquiring party without requiring your separate consent. Pharmacy-related information you submit through your pharmacy account falls under HIPAA and a separate Notice of Privacy Practices — not this Policy — so the rights described here do not apply to that information. If you are a California resident, you can opt out of the sale or sharing of your personal information with third parties for secondary purposes by using the opt-out mechanism Walgreens provides.