8 Total
4 High severity
3 Medium severity
1 Low severity
Summary

This is Walgreens' privacy policy covering its website, mobile app, pharmacy, and retail services, describing how the company collects and uses personal information including prescription history, health data, purchase history, device identifiers, and location data. The policy states that Walgreens shares personal information with advertising and analytics partners and discloses that certain data sharing may constitute a 'sale' or 'sharing for targeted advertising' under California law, with opt-out rights available to California residents. The policy also describes the collection of sensitive categories including health and pharmacy information and states that some data may be used to deliver targeted advertising based on browsing and purchase activity.

Technical / Legal Breakdown

This document is Walgreens' publicly accessible privacy policy governing the collection, use, and sharing of personal information across its retail pharmacy website, mobile applications, and related services. The policy states that Walgreens collects identifiers, contact information, health and pharmacy data, financial information, device and browsing activity, location data, and inferences drawn from these categories; the terms authorize sharing this data with advertising partners, analytics providers, social media platforms, data brokers acting as service providers, and affiliates. Notably, the policy discloses sharing of certain personal data that may qualify as a 'sale' or 'sharing for cross-context behavioral advertising' under California law, and includes sensitive health-adjacent data collected in the pharmacy context alongside general retail data without consistently distinguishing HIPAA-covered data from non-HIPAA data. The policy engages CCPA/CPRA (California Consumer Privacy Act and its amendment), HIPAA as applicable to pharmacy and health services, the FTC Act governing unfair or deceptive practices, and state consumer protection frameworks; the applicability of HIPAA protections depends on whether specific data interactions occur within a covered entity context, and CCPA rights apply primarily to California residents. Material compliance considerations include the scope of health-related data sharing for advertising purposes, the adequacy of consent mechanisms for sensitive data categories, and the delineation between HIPAA-governed and non-HIPAA-governed data flows.

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1 important change detected

4 versions captured · Last updated: June 2026

What changed Walgreens updated the metrics reporting period in its Privacy Policy from January 1 - December 31, 2024 to January 1 - December 31, 2025. The change reflects updated data on consumer privacy requests received and processed during the new calendar year. The specific numbers for access requests, corrections, deletions, opt-out requests, and request-to-limit submissions have been updated to reflect 2025 activity, along with corresponding completion and rejection counts.
Why this matters This change updates the reporting period and metrics data in Walgreens' Privacy Policy to reflect calendar year 2025 privacy request activity. The updated policy now discloses how many access, correction, deletion, opt-out, and request-to-limit submissions were received and processed during 2025, along with median processing times. No change has been made to consumers' rights or Walgreens' obligations regarding privacy requests.
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Recent Provision Changes Jun 9, 2026

8 provisions unchanged.

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High — 4 provisions
Medium — 3 provisions
Low — 1 provision

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Archival ProvenanceSource & Archival Record
Last Captured June 9, 2026 11:09 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000607
Version ID CA-V-003590
SHA-256 227324cbd325874ffc223d03609c1d55fd25e40072b332086e0ca07c40aa56a2
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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