What can I do about this clause?

{'method': 'WEB_FORM', 'recipient': 'https://www.verizon.com/about/privacy/full-privacy-policy', 'difficulty': 'EASY', 'action_type': 'OPT_OUT_ARBITRATION', 'instructions': "Visit Verizon's website footer and click 'Cookie Settings' or 'Your Privacy Choices' to access the OneTrust cookie preference center. Toggle off 'Performance', 'Functional', and 'Targeting' cookies to limit non-essential tracking, then save your preferences.", 'deadline_days': None, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC has authority to challenge deceptive or manipulative cookie consent interfaces and inadequate disclosure of tracking practices under Section 5.', 'complaint_url': 'https://reportfraud.ftc.gov/'}, {'agency': 'State_AG', 'reason': "California's Privacy Protection Agency enforces CPRA requirements for cookie-based data sharing opt-outs and Global Privacy Control signal recognition.", 'complaint_url': 'https://www.naag.org/find-my-ag/'}

What is the severity of this clause?

ConductAtlas classifies this Consent Management and Cookie Practices clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Consent Management and Cookie Practices — Verizon

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What it is

Verizon uses tracking cookies and similar technologies on its websites, and you can adjust which types of cookies are used through the cookie preference center.

Consumer impact (what this means for users)

Verizon uses cookies to track your behavior on its websites in addition to network-level data collection — you can limit this by accessing the cookie preference center linked in the website footer and toggling off non-essential cookies.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Opt Out of Arbitration

Visit Verizon's website footer and click 'Cookie Settings' or 'Your Privacy Choices' to access the OneTrust cookie preference center. Toggle off 'Performance', 'Functional', and 'Targeting' cookies to limit non-essential tracking, then save your preferences.

Cross-platform context

See how other platforms handle Consent Management and Cookie Practices and similar clauses.

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Why it matters (compliance & risk perspective)

Cookie-based tracking supplements Verizon's network-level data collection, and the adequacy of the consent mechanism — currently managed through OneTrust — determines whether Verizon's data collection practices comply with CCPA and potential GDPR standards.

View original clause language

Verizon uses cookies and other tracking technologies on its websites and applications. By using our websites, you consent to the use of cookies in accordance with our Privacy Policy. You can manage your cookie preferences through our cookie consent manager.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Cookie consent practices implicate CCPA/CPRA opt-out-of-sale/sharing requirements (Cal. Civ. Code §1798.120), FTC Act Section 5 on deceptive tracking disclosures, and — for any EU/EEA users — GDPR Art. 6(1)(a) consent requirements and ePrivacy Directive (2002/58/EC) cookie rules. The FTC, CPPA, and EU Data Protection Authorities hold enforcement authority. The document references OneTrust and Transcend as consent management platforms, suggesting active compliance tooling.

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Applicable agencies

FTC

The FTC has authority to challenge deceptive or manipulative cookie consent interfaces and inadequate disclosure of tracking practices under Section 5.
File a complaint →
State AG

California's Privacy Protection Agency enforces CPRA requirements for cookie-based data sharing opt-outs and Global Privacy Control signal recognition.
File a complaint →

Provision details

Document information

Document

Verizon Terms of Service

Entity

Verizon

Document last updated

April 29, 2026

Tracking information

First tracked

April 28, 2026

Last verified

April 28, 2026

Record ID

CA-P-003768

Document ID

CA-D-00337

Evidence Provenance

Source URL

https://www.verizon.com/about/terms

Wayback Machine

View archived versions →

SHA-256

8647dcb045670d1600655c9366ac6a9e376d1c407b2cf5292a12867c2f298377

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Verizon | Document: Verizon Terms of Service | Record: CA-P-003768
Captured: 2026-04-28 05:54:36 UTC | SHA-256: 8647dcb045670d16…
URL: https://conductatlas.com/platform/verizon/verizon-terms-of-service/consent-management-and-cookie-practices/
Accessed: May 2, 2026

Classification

Severity

Medium

Consent Management and Cookie Practices