This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the procedural mechanism for dispute resolution, shifting disputes from judicial forums to arbitration. It eliminates the availability of class action proceedings as a dispute resolution avenue, requiring disputes to proceed on an individual basis.
Removal of this high-severity provision significantly expands customer litigation rights by potentially allowing class actions and court proceedings rather than forced arbitration.
View full change record →Users are required to pursue individual binding arbitration for disputes rather than court action, and are prohibited from participating in class actions or collective arbitration. The terms specify that disputes covered by the agreement will follow this arbitration-only pathway as the exclusive remedy mechanism.
How other platforms handle this
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
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"By accepting Verizon's customer agreement, you agree that any dispute arising under or relating to the agreement will be resolved by binding arbitration and not in a court of law. You waive any right to bring or participate in a class action lawsuit or class-wide arbitration.— Excerpt from Verizon's Verizon Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This provision establishes the procedural mechanism for dispute resolution, shifting disputes from judicial forums to arbitration. It eliminates the availability of class action proceedings as a dispute resolution avenue, requiring disputes to proceed on an individual basis.
Users are required to pursue individual binding arbitration for disputes rather than court action, and are prohibited from participating in class actions or collective arbitration. The terms specify that disputes covered by the agreement will follow this arbitration-only pathway as the exclusive remedy mechanism.
ConductAtlas has identified this type of provision across 132 platforms. See the full comparison.
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