Verizon · Verizon Terms of Service · View original document ↗

Limitation of Liability

High severity Common · 228 of 325 platforms
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Recent governance activity Verizon recorded 2 documented changes in the last 30 days.
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This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause restricts the categories of damages recoverable in disputes against Verizon by contractual definition, limiting exposure to direct damages only and excluding broader damage categories even when Verizon's conduct created foreseeable risk.

Consumer impact (what this means for users)

Under this clause, users' ability to recover damages for service failures is limited to direct damages; claims for consequential harm, lost profits, business interruption, or punitive damages are excluded from recovery regardless of the circumstances that caused the service issue.

How other platforms handle this

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

DeepSeek Medium

IN NO EVENT WILL DEEPSEEK OR ITS AFFILIATES BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, PRODUCTS LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF DEEPSEEK OR ITS AFFILIATES HAVE ...

Perplexity AI Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...

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▸ View Original Clause Language DOCUMENT RECORD
"
To the maximum extent permitted by law, Verizon shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, even if Verizon has been advised of the possibility of such damages.

— Excerpt from Verizon's Verizon Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Verizon Terms of Service
Entity
Verizon
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 11, 2026
Record ID
CA-P-001668
Document ID
CA-D-00337
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8647dcb045670d1600655c9366ac6a9e376d1c407b2cf5292a12867c2f298377
Analysis generated
April 28, 2026 05:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Verizon
Document: Verizon Terms of Service
Record ID: CA-P-001668
Captured: 2026-04-28 05:54:36 UTC
SHA-256: 8647dcb045670d16…
URL: https://conductatlas.com/platform/verizon/verizon-terms-of-service/limitation-of-liability/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Verizon's Limitation of Liability clause do?

This clause restricts the categories of damages recoverable in disputes against Verizon by contractual definition, limiting exposure to direct damages only and excluding broader damage categories even when Verizon's conduct created foreseeable risk.

How does this clause affect you?

Under this clause, users' ability to recover damages for service failures is limited to direct damages; claims for consequential harm, lost profits, business interruption, or punitive damages are excluded from recovery regardless of the circumstances that caused the service issue.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Verizon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Verizon.