What can I do about this clause?

{'method': 'WEB_FORM', 'recipient': 'https://www.verizon.com/about/privacy/rights-and-choices', 'difficulty': 'MODERATE', 'action_type': 'DELETE_DATA', 'instructions': "California residents can submit a data access, deletion, correction, or opt-out-of-sale request through Verizon's privacy rights portal at verizon.com/about/privacy/rights-and-choices. You will need to verify your identity. Verizon must respond within 45 days.", 'deadline_days': None, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'State_AG', 'reason': 'The California Attorney General and California Privacy Protection Agency jointly enforce CPRA rights including data access, deletion, correction, and opt-out-of-sale against covered businesses like Verizon.', 'complaint_url': 'https://www.naag.org/find-my-ag/'}, {'agency': 'FTC', 'reason': 'The FTC coordinates with state privacy regulators on cross-jurisdictional consumer data rights enforcement and can act independently under Section 5 for deceptive privacy disclosures.', 'complaint_url': 'https://reportfraud.ftc.gov/'}

What is the severity of this clause?

ConductAtlas classifies this California Privacy Rights Disclosure clause as high severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

California Privacy Rights Disclosure — Verizon

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What it is

If you live in California, you have specific legal rights to see, delete, correct, and stop the sale of your personal data held by Verizon.

Consumer impact (what this means for users)

California residents can request a copy of all personal data Verizon holds about them, have inaccurate data corrected, have data deleted in most circumstances, and stop Verizon from sharing their data with advertising partners — all legally enforceable rights under California law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Delete Your Data

California residents can submit a data access, deletion, correction, or opt-out-of-sale request through Verizon's privacy rights portal at verizon.com/about/privacy/rights-and-choices. You will need to verify your identity. Verizon must respond within 45 days.

Cross-platform context

See how other platforms handle California Privacy Rights Disclosure and similar clauses.

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Why it matters (compliance & risk perspective)

California's CPRA provides some of the strongest consumer data rights in the US, and Verizon's acknowledgment of these rights means California customers have legally enforceable remedies if Verizon fails to honor them.

View original clause language

California residents have the right to request access to personal information we have collected about you, to request deletion of such information, to request correction of inaccurate information, and to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This provision is governed by the California Consumer Privacy Act as amended by Proposition 24 (CPRA, Cal. Civ. Code §1798.100–§1798.199.100), enforced by the California Privacy Protection Agency (CPPA) and California Attorney General. Specific rights engaged include: access (§1798.110), deletion (§1798.105), correction (§1798.106), opt-out of sale/sharing (§1798.120), and sensitive personal information limitation (§1798.121). Response deadlines are 45 days with one 45-day extension (§1798.145(b)). Civil penalties up to $7,500 per intentional violation apply.

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Applicable agencies

State AG

The California Attorney General and California Privacy Protection Agency jointly enforce CPRA rights including data access, deletion, correction, and opt-out-of-sale against covered businesses like Verizon.
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FTC

The FTC coordinates with state privacy regulators on cross-jurisdictional consumer data rights enforcement and can act independently under Section 5 for deceptive privacy disclosures.
File a complaint →

Provision details

Document information

Document

Verizon Terms of Service

Entity

Verizon

Document last updated

April 29, 2026

Tracking information

First tracked

April 28, 2026

Last verified

April 28, 2026

Record ID

CA-P-003767

Document ID

CA-D-00337

Evidence Provenance

Source URL

https://www.verizon.com/about/terms

Wayback Machine

View archived versions →

SHA-256

8647dcb045670d1600655c9366ac6a9e376d1c407b2cf5292a12867c2f298377

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Verizon | Document: Verizon Terms of Service | Record: CA-P-003767
Captured: 2026-04-28 05:54:36 UTC | SHA-256: 8647dcb045670d16…
URL: https://conductatlas.com/platform/verizon/verizon-terms-of-service/california-privacy-rights-disclosure/
Accessed: May 2, 2026

Classification

Severity

High

California Privacy Rights Disclosure