The policy discloses that Fios TV apps and the Fios TV website include Comscore and Nielsen software that collects TV viewership data, advertising identifiers, IP addresses, and device information and transmits this data to Comscore and Nielsen for market research and audience measurement purposes.
This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Fios TV viewing data, advertising identifiers, and device information are disclosed to Comscore and Nielsen through embedded software, creating a third-party data collection arrangement within a video service subject to the Cable Communications Policy Act's subscriber data protection requirements.
The updated policy removes four instances of opt-out guidance that previously directed Verizon Community users to a 'Your Privacy Choices' page. This removal eliminates a disclosed method for managing privacy preferences within that service. Verizon Community users will no longer have this specific instruction in the published policy to locate opt-out controls.
View change record →The updated policy expands the stated uses of your information. Verizon now explicitly reserves the right to use data to determine your eligibility for employment-related discounts, Verizon Dollars rewards, and service discounts; to assess your creditworthiness and payment risk; and to contact you with marketing offers from partners. The policy previously stated these uses more narrowly or did not list them as discrete purposes. You can review Verizon's privacy choices pages to manage some data uses, including opt-out mechanisms for prescreening and industry-wide credit opt-out options.
View change record →Under these terms, Fios TV customers have their viewing data, advertising identifiers, IP addresses, and device information collected by Comscore and Nielsen software embedded in Fios TV apps and the website, for use in market research and audience measurement. The policy states customers have a choice about participating.
Cross-platform context
See how other platforms handle Fios TV Viewership Data Disclosure to Comscore and Nielsen and similar clauses.
Compare across platforms →"The Fios TV apps and website include Comscore and Nielsen software that collects information for these companies' market research and audience measurement purpose, including information about the content you viewed; the apps, website and device you used; your advertising identifier (if available); IP address; and operating system.Excerpt from Verizon's Privacy Policy
(1) REGULATORY LANDSCAPE: This provision engages the Cable Communications Policy Act, which requires cable operators to provide annual notice of data collection and use, limit collection to data necessary for service, and obtain subscriber consent …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision establishes that Fios TV viewing data, advertising identifiers, and device information are disclosed to Comscore and Nielsen through embedded software, creating a third-party data collection arrangement within a video service subject to the Cable Communications Policy Act's subscriber data protection requirements.
Under these terms, Fios TV customers have their viewing data, advertising identifiers, IP addresses, and device information collected by Comscore and Nielsen software embedded in Fios TV apps and the website, for use in market research and audience measurement. The policy states customers have a choice about participating.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Verizon.