Venmo User Agreement

This is Venmo's terms of service — the legal contract you agree to when you create a Venmo account and use it to send money, pay businesses, or use a Venmo debit or credit card. The most important thing to know is that by accepting these terms, you give up your right to sue Venmo in court or join a class action lawsuit, and must instead resolve disputes through individual arbitration — but you can opt out within 30 days of first accepting. If your phone is lost or stolen and someone makes unauthorized transfers, your ability to recover that money depends entirely on how quickly you report it to Venmo.

This User Agreement is a contract between users and PayPal, Inc. governing access to and use of the Venmo mobile payment platform, including peer-to-peer transfers, the Venmo Debit Card, Venmo Credit Card, cryptocurrency services, and business profiles, operating under applicable U.S. federal and state financial services law. The agreement imposes significant obligations on users including mandatory identity verification, responsibility for all transactions authorized from their device, compliance with Venmo's Acceptable Use Policy, and liability for unauthorized transactions if timely notice is not provided. Notable provisions include a mandatory binding arbitration clause with class action waiver that substantially limits users' litigation rights, a broad intellectual property license grant over user-submitted content, and expansive account suspension and termination rights exercisable by Venmo without prior notice. The document engages the Electronic Fund Transfer Act (EFTA/Regulation E), Bank Secrecy Act/AML obligations, CFPB oversight as a money services business, CCPA rights for California residents, and FinCEN registration requirements; material compliance considerations include the scope of the arbitration opt-out window, the adequacy of error resolution disclosures under Regulation E, and data sharing practices with PayPal's broader corporate family.