Udemy's maximum financial responsibility to you for any harm caused is capped at the amount you paid in the last 12 months or $100, whichever is greater, and all implied warranties about course quality are disclaimed.
This analysis describes what Udemy's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
No matter how much harm Udemy's platform causes you — including data breaches, loss of access to paid content, or defective services — your maximum recovery is capped at a very small dollar amount.
This clause means that if Udemy causes you financial harm, exposes your personal data, or fails to deliver services you paid for, you can only recover a maximum of your last 12 months of payments or $100 — creating a significant financial risk for users who have paid substantial subscription or course fees.
How other platforms handle this
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To the full extent permitted by law, craigslist, Inc., and its officers, directors, employees, agents, licensors, affiliates, and successors in interest ("CL Entities") (1) make no promises, warranties, or representations as to CL, including its completeness, accuracy, availability, timeliness, prop...
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WHATNOT NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORT...
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"TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL IMPLIED WARRANTIES, GUARANTEES, CONDITIONS, REPRESENTATIONS, AND UNDERTAKINGS. TO THE EXTENT PERMITTED BY LAW, UDEMY'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU HAVE PAID FOR THE PRODUCT OR SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (B) $100. THIS LIMITATION APPLIES TO ANY THEORY OF LIABILITY INCLUDING CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND EVEN IF UDEMY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.— Excerpt from Udemy's Udemy Terms of Use
(1) REGULATORY FRAMEWORK: Limitation of liability clauses in consumer contracts are governed by EU Directive 93/13/EEC (Annex 1 identifying clauses limiting liability for death or personal injury as unfair), UK Consumer Rights Act 2015 §62 and §65 (which prohibit exclusion of liability for negligence causing death or personal injury and limit unfair terms), and California Civil Code §1668 (which voids contractual provisions exempting liability for willful injury or fraud). GDPR Art. 82 creates a non-waivable right to compensation for data protection violations. (2)
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No matter how much harm Udemy's platform causes you — including data breaches, loss of access to paid content, or defective services — your maximum recovery is capped at a very small dollar amount.
This clause means that if Udemy causes you financial harm, exposes your personal data, or fails to deliver services you paid for, you can only recover a maximum of your last 12 months of payments or $100 — creating a significant financial risk for users who have paid substantial subscription or course fees.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Udemy.