Provision record
Uber · Uber Privacy Notice · View original document ↗

Biometric Data Collection

High severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

The policy states that Uber collects facial verification and biometric data from users in jurisdictions where applicable law permits or requires it, using facial recognition technology for identity verification purposes including its Real-Time ID Check feature.

This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision authorizes collection of biometric identifiers, a category of sensitive personal data subject to specific statutory requirements in Illinois, Texas, Washington, and other jurisdictions, with distinct consent, retention, and destruction obligations that may exceed what a general privacy policy disclosure satisfies.

Interpretive note: Whether the policy's consent framing satisfies jurisdiction-specific written consent requirements under BIPA and analogous statutes requires legal analysis beyond the document text alone.

Clause Stability Stable

0
Changes
4
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

Under this clause, users in applicable jurisdictions may have biometric facial data collected and processed by Uber's identity verification systems. The policy states collection occurs when users choose to share such data or where required by law, but the adequacy of this framing under state biometric privacy laws depends on jurisdiction-specific requirements.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Navigate to privacy.uber.com, submit a data deletion request specifying biometric data, and follow the identity verification steps provided by Uber to complete the request.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect biometric data, including facial verification data, if you choose to share it, or where permitted or required by applicable law. We may use facial recognition technology to compare your photo against a selfie you take when verifying your identity, checking that you are wearing a mask, or otherwise verifying your identity as part of our Real-Time ID Check feature.

Excerpt from Uber's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Uber Privacy Notice
Entity
Uber
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-011103
Document ID
CA-D-00419
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
98ab5eda80dde6a744e6c0992957b51e74f97e04033aadabfbe41d6a0a7200cc
Analysis generated
May 20, 2026 18:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uber
Document: Uber Privacy Notice
Record ID: CA-P-011103
Captured: 2026-05-20 18:58:29 UTC
SHA-256: 98ab5eda80dde6a7…
URL: https://conductatlas.com/platform/uber/uber-privacy-notice/provision/CA-P-011103/biometric-data-collection/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Uber's Biometric Data Collection clause do?

This provision authorizes collection of biometric identifiers, a category of sensitive personal data subject to specific statutory requirements in Illinois, Texas, Washington, and other jurisdictions, with distinct consent, retention, and destruction obligations that may exceed what a general privacy policy disclosure satisfies.

How does this clause affect you?

Under this clause, users in applicable jurisdictions may have biometric facial data collected and processed by Uber's identity verification systems. The policy states collection occurs when users choose to share such data or where required by law, but the adequacy of this framing under state biometric privacy laws depends on jurisdiction-specific requirements.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.