Uber uses automated systems to evaluate your behavior and can deactivate your driver account automatically if its systems determine you have violated platform rules, including rules about safety or fraud.
This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Automated deactivation decisions directly affect a driver's ability to earn income through the platform, and under GDPR Article 22 drivers in the EU may have the right to request human review of solely automated decisions that significantly affect them.
Interpretive note: The scope of human review available to drivers who contest automated deactivation decisions is not detailed in the notice, creating ambiguity about whether the process satisfies GDPR Article 22 requirements.
The notice states that automated systems may result in account deactivation based on assessments of driver behavior, meaning a driver's livelihood may be affected by algorithmic determinations without an initial human review step, though applicable law in some jurisdictions may entitle drivers to request human intervention.
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"Uber uses the data we collect to make automated decisions relating to the use of our services. This includes using data to evaluate drivers and delivery people for purposes of deactivation from the Uber platform where they are determined to have violated applicable terms or policies, including through automatic detection of fraud or unsafe driving behavior.Excerpt from Uber's Privacy Notice (Drivers and Delivery People)
1) REGULATORY LANDSCAPE: Automated decision-making with significant effects engages GDPR Article 22, which restricts solely automated decisions that produce legal or similarly significant effects and requires that data subjects be informed of the logic involved, …
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Automated deactivation decisions directly affect a driver's ability to earn income through the platform, and under GDPR Article 22 drivers in the EU may have the right to request human review of solely automated decisions that significantly affect them.
The notice states that automated systems may result in account deactivation based on assessments of driver behavior, meaning a driver's livelihood may be affected by algorithmic determinations without an initial human review step, though applicable law in some jurisdictions may entitle drivers to request human intervention.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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