Provision record
Uber · Uber Privacy Notice (Drivers and Delivery People) · View original document ↗

Account Deactivation Following Failed Document Review

High severity High confidence Explicit document language Common · 277 of 352 platforms

Key Facts · in the document’s own words

When may Uber deactivate a user's account?
“If these agents determine that the documents or photos are invalid, don't match or are otherwise noncompliant, your account may be deactivated.”
Version CA-V-007016, captured Sept. 18, 2026 · live source ↗
Our reading, not the document’s words
Uber may deactivate a user's account if agents determine that submitted documents or photos are invalid, do not match, or are otherwise noncompliant.
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This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Account deactivation is a high-stakes consequence that can be triggered by a document review outcome, cutting off the user's access to the platform.

Consumer impact (what this means for users)

Your account access is at risk of being removed based on an agent's determination about your submitted documents or photos.

How other platforms handle this

DoorDash Medium

Where required by law, which may include in the Province of Québec, we will provide you with written notice of the suspension or deactivation of your account, including the reasons which led us to take such action.

Pinterest Medium

Where appropriate, you may appeal the decisions you think were made in error.

Discord Medium

Your account has been inactive for more than two years.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If these agents determine that the documents or photos are invalid, don't match or are otherwise noncompliant, your account may be deactivated.

Excerpt from Uber's Privacy Notice (Drivers and Delivery People)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Uber Privacy Notice (Drivers and Delivery People)
Entity
Uber
Date stated by the document
Sept. 17, 2026
As printed in Uber’s text (version CA-V-007016), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 15, 2026
Text quoted from version
CA-V-007016, captured Sept. 18, 2026
Record ID
CA-P-025244
Document ID
CA-D-000110
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007016)
0fe1fbbb55cb1112273d06b6b408ea4461ce7a5610380a82a7cf1322d196577c
Analysis generated
May 21, 2026 04:31 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007016 (checked Oct. 5, 2026)
Citation Record
Entity: Uber
Document: Uber Privacy Notice (Drivers and Delivery People)
Record ID: CA-P-025244
Version: CA-V-007016
Captured: 2026-09-18 00:22:28 UTC
SHA-256: 0fe1fbbb55cb1112…
URL: https://conductatlas.com/platform/uber/uber-privacy-notice-drivers-and-delivery-people/provision/CA-P-025244/account-deactivation-following-failed-document-review/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Uber's Account Deactivation Following Failed Document Review clause do?

Account deactivation is a high-stakes consequence that can be triggered by a document review outcome, cutting off the user's access to the platform.

How does this clause affect you?

Your account access is at risk of being removed based on an agent's determination about your submitted documents or photos.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.