Provision record
Twilio · Twilio Sub-Processors · View original document ↗

Google speech recognition for Programmable Voice and Flex

Low severity Explicitdocumentlanguage Common · 279 of 352 platforms
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Recent governance activity Twilio recorded 3 documented changes in the last 30 days.
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How other platforms handle this

Google Cloud Medium

combination of Service Data with information from other Google products and services. We also use Service Data for internal reporting and analysis of applicable product and business operations.

Roblox Medium

We will not engage in training or product improvement with private server voice chat recordings of Brazil users.

Microsoft Medium

We do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files, to target advertising to you.

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▸ View Original Clause Language DOCUMENT RECORD
"
Speech recognition functionality for customers who have enabled the feature on supported products. USA*

Excerpt from Twilio's Sub-Processors

Applicable regulations

CCPA/CPRA
California, USA
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Twilio Sub-Processors
Entity
Twilio
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 9, 2026
Record ID
CA-P-068188
Document ID
CA-D-00933
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
eb0c920c72df0732ba3434b4acbc87ddf3cac2ad805f3e24639ec619d81bba39
Analysis generated
July 6, 2026 23:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Twilio
Document: Twilio Sub-Processors
Record ID: CA-P-068188
Captured: 2026-07-06 23:19:28 UTC
SHA-256: eb0c920c72df0732…
URL: https://conductatlas.com/platform/twilio/twilio-sub-processors/provision/CA-P-068188/google-speech-recognition-for-programmable-voice-and-flex/
Accessed: July 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Twilio's Google speech recognition for Programmable Voice and Flex clause do?

The clause states: “Speech recognition functionality for customers who have enabled the feature on supported products. USA*”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with Twilio?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Twilio.