Twilio · Twilio Sub-Processors · View original document ↗

Non-regional account data processed in United States

High severity High confidence Explicitdocumentlanguage Common · 275 of 352 platforms
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Recent governance activity Twilio recorded 2 documented changes in the last 30 days.
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This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers who have not selected a regional data arrangement should expect their account and service usage data to be processed in the United States, with the legal and compliance implications that entails.

Interpretive note: The phrase 'at this time' in the excerpt suggests this arrangement may not be permanent, but this qualifier was omitted from the canonical claim as a secondary proposition. Recorded here for completeness.

Consumer impact (what this means for users)

If you use Twilio Services without a regional arrangement, your account and service usage data is processed in the United States.

How other platforms handle this

Upwork Medium

if your Account is closed, you will no longer have access to information or material you kept on the Site and any content stored in your Account may be deleted, for which Upwork expressly disclaims liability.

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

Google Gemini Medium

We keep some data until you delete your Google Account, such as information about how often you use Gemini Apps.

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▸ View Original Clause Language DOCUMENT RECORD
"
At this time, all other data relating to your account and use of the Twilio Services will continue to be processed in the United States to allow Twilio to continue to provide and improve our Services to you.

— Excerpt from Twilio's Twilio Sub-Processors

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Twilio Sub-Processors
Entity
Twilio
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 9, 2026
Record ID
CA-P-068208
Document ID
CA-D-00933
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
eb0c920c72df0732ba3434b4acbc87ddf3cac2ad805f3e24639ec619d81bba39
Analysis generated
July 6, 2026 23:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Twilio
Document: Twilio Sub-Processors
Record ID: CA-P-068208
Captured: 2026-07-06 23:19:28 UTC
SHA-256: eb0c920c72df0732…
URL: https://conductatlas.com/platform/twilio/twilio-sub-processors/provision/CA-P-068208/non-regional-account-data-processed-in-united-states/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Twilio's Non-regional account data processed in United States clause do?

Customers who have not selected a regional data arrangement should expect their account and service usage data to be processed in the United States, with the legal and compliance implications that entails.

How does this clause affect you?

If you use Twilio Services without a regional arrangement, your account and service usage data is processed in the United States.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Twilio?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Twilio.