This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Data involved in AI-powered features of Twilio's product is processed by OpenAI in the USA, a third-party sub-processor with its own data handling practices.
Interpretive note: The excerpt is minimal and does not specify which product or which data is involved. The clause name references 'customer defined workflows' but this language does not appear in the excerpt itself.
If you use AI functionality within Twilio's product, your data may be processed by OpenAI in the USA.
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If required by Applicable AI Laws to report a Serious Incident to the Competent Authority, the Customer will use best efforts to notify Mistral AI prior to such reporting if the Serious Incident concerns a Covered Mistral AI Product.
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"Vendor for AI functionality in product USA https://openai.com/securityExcerpt from Twilio's Sub-Processors
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Data involved in AI-powered features of Twilio's product is processed by OpenAI in the USA, a third-party sub-processor with its own data handling practices.
If you use AI functionality within Twilio's product, your data may be processed by OpenAI in the USA.
ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.
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