Twilio · Twilio Privacy Notice

Cross-Border Data Transfers

Medium severity
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Why it matters

If you are in the EU or UK, your personal data is transferred to the US where data protection laws differ significantly from GDPR, and you should be aware of the transfer mechanisms Twilio uses to protect your data.

Consumer impact

Visiting twilio.com results in your personal data — including device identifiers, IP address, browsing behavior, and inferred interests — being collected and shared with third-party advertising and analytics vendors such as Google Tag Manager, Adobe Launch, and Twilio's own Segment platform. California residents are classified as potentially subject to 'sale' or 'sharing' of personal information under CPRA, triggering opt-out rights for cross-context behavioral advertising. You can opt out of behavioral advertising cookies by using the TrustArc cookie consent tool displayed on the Twilio website.

Applicable agencies

  • FTC
    The FTC enforces the EU-US Data Privacy Framework for US companies and has authority over misrepresentations about cross-border data transfer compliance.
    File a complaint →

Provision details

Document information
Document
Twilio Privacy Notice
Entity
Twilio
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001328
Document ID
CA-D-00252
Evidence Provenance
Source URL
Wayback Machine
SHA-256
d0359ff58a61875ef828e118d09449ba9f578d4b98ab31a1c829a04584322f34
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Twilio | Document: Twilio Privacy Notice | Record: CA-P-001328
Captured: 2026-04-01 13:35:12 UTC | SHA-256: d0359ff58a61875e…
URL: https://conductatlas.com/platform/twilio/twilio-privacy-notice/cross-border-data-transfers/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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