This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes the operational basis for Twilio's use of device recognition and tracking technologies across its digital properties. It acknowledges that these tracking practices may trigger disclosure obligations under state privacy statutes, thereby informing the legal framework governing the company's data collection activities.
The updated Privacy Notice now explicitly discloses that Twilio is subject to FTC investigatory and enforcement powers, clarifying the regulatory oversight applying to the company. The policy also establishes an opt-out right allowing users to prevent disclosure of their data to third parties (other than service providers) or use of data for purposes materially different from the original collection purpose. You can exercise this opt-out by contacting Twilio through the mechanisms described in the privacy notice.
View change record →The updated notice establishes more explicit disclosures of Twilio's Data Privacy Framework certifications and specifies the legal hierarchy governing data processing. Under the revised policy, the DPF Principles now take precedence if they conflict with other terms in the privacy notice. The updated language also clarifies your right to opt out of third-party disclosures (except to service providers acting on Twilio's behalf) and to opt out of uses that materially differ from original collection purposes. You can exercise these choices by contacting privacy@twilio.com.
View change record →The updated Privacy Notice now provides more detailed explanations of how Twilio collects and processes personal data, including explicit definitions of what constitutes personal data and descriptions of direct relationships (when you create an account or opt into communications) versus indirect relationships (when you are a customer of one of Twilio's customers). The revised language establishes that Twilio acts as a data controller and determines how and why personal data is processed, subject to applicable law. The notice states it aims to be transparent about data use and to explain how you can exercise your rights, but the change itself does not modify what data is collected, how it is used, or what rights or controls are available to you.
View change record →Users are subject to cookie, pixel, and beacon-based tracking on Twilio websites for security, performance analysis, and ad targeting purposes. Twilio provides a Cookie Preferences tool in the website footer through which users can adjust their tracking and advertising preference settings.
How other platforms handle this
window.GLOBAL_SN_OEST.init({ ssrOest: "OUVCMDQyfDE3Nzg1MjI0NDc5OTN8QzJfQTIyRF9GMjU0X0RCRTlfQjMwQkU2OTVCNThC", shouldSetCC: true, useCC:true, i18nKey: "Curve + Plus" }); ... key:updateOest ... fetch(r,{method:"POST",headers:i}).then
At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...
Monitoring
Twilio has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"We use cookies, pixels, web beacons, and similar tools to secure our website, analyze performance, and deliver relevant ads. These tools help us recognize your device to make your experience more secure, efficient and tailored to your interests. Under some U.S. state laws, this is considered "sharing" or "targeted advertising." Twilio Cookie Preferences Tool: The easiest way to manage your settings is by clicking the "Cookie Preferences" icon located in the footer of any Twilio website.— Excerpt from Twilio's Twilio Privacy Notice
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The provision establishes the operational basis for Twilio's use of device recognition and tracking technologies across its digital properties. It acknowledges that these tracking practices may trigger disclosure obligations under state privacy statutes, thereby informing the legal framework governing the company's data collection activities.
Users are subject to cookie, pixel, and beacon-based tracking on Twilio websites for security, performance analysis, and ad targeting purposes. Twilio provides a Cookie Preferences tool in the website footer through which users can adjust their tracking and advertising preference settings.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Twilio.