TransUnion's services are not intended for children under 13, and the company states it does not knowingly collect personal data from them.
This analysis describes what TransUnion's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This standard COPPA-aligned disclosure confirms TransUnion's services are adult-oriented, but the 'knowingly' qualifier means collection could occur if a minor misrepresents their age during account creation.
Parents who believe their child's personal information was collected by TransUnion can contact privacy@transunion.com to request review and deletion of that data.
How other platforms handle this
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we wil...
Our online services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. In some juris...
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"Our websites and apps are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected personal information from your child, please contact us at privacy@transunion.com.— Excerpt from TransUnion's TransUnion Privacy Policy
REGULATORY LANDSCAPE: The Children's Online Privacy Protection Act requires operators of websites directed to children under 13, or operators with actual knowledge that they are collecting personal information from children under 13, to obtain verifiable parental consent. TransUnion's notice addresses this by stating the services are not directed to children and that collection is not knowing. The FTC enforces COPPA. The 'knowingly' qualifier is standard in COPPA-compliant notices but does not eliminate liability if actual knowledge is later established. GOVERNANCE EXPOSURE: Low for standard operations. However, because TransUnion holds credit and identity data that could be associated with minors in certain circumstances (such as synthetic identity fraud or authorized user status), some caution is warranted in data matching and verification processes. JURISDICTION FLAGS: COPPA applies nationally. Some states, including California (CPRA and Age-Appropriate Design Code Act where applicable) and Illinois, impose additional protections for minor data. The California Age-Appropriate Design Code Act, if applicable to any TransUnion consumer-facing products, would impose additional design and data minimization requirements for services likely to be accessed by minors. CONTRACT AND VENDOR IMPLICATIONS: Standard COPPA compliance posture. No unusual vendor implications. COMPLIANCE CONSIDERATIONS: Age verification mechanisms for account creation should be assessed to confirm they provide a reasonable basis for the 'not knowingly' assertion. Procedures for responding to parental requests for deletion of minor data should be documented and tested.
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This standard COPPA-aligned disclosure confirms TransUnion's services are adult-oriented, but the 'knowingly' qualifier means collection could occur if a minor misrepresents their age during account creation.
Parents who believe their child's personal information was collected by TransUnion can contact privacy@transunion.com to request review and deletion of that data.
ConductAtlas has identified this type of provision across 20 platforms. See the full comparison.
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