Together AI · Together AI Terms of Service · View original document ↗

Liability Limitation

Medium severity Medium confidence Explicitdocumentlanguage Uncommon · 10 of 343 platforms
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Document Record

What it is

Together AI's total liability for all claims is capped at the greater of the amounts paid by the user in the prior twelve months or $100, and excludes all indirect, incidental, consequential, or punitive damages.

This analysis describes what Together AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision caps Together AI's financial exposure to users at a fixed maximum equal to twelve months of prior payments or $100, whichever is greater, and excludes categories of damages including consequential and punitive damages. For users with substantial operational dependencies on Together AI's platform, actual losses from service failures or data issues may significantly exceed this cap.

Interpretive note: Enforceability of the liability cap and consequential damages exclusion may be limited by EU, UK, and certain US state consumer protection laws, which may preserve minimum recovery rights for individual consumers.

Consumer impact (what this means for users)

Under this clause, Together AI's maximum financial responsibility to any user is limited to the amounts that user paid in the prior twelve months or $100, and excludes indirect, consequential, or punitive damages. This means that operational losses, downstream business impact, or other consequential harm arising from platform issues are not recoverable under these terms.

How other platforms handle this

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

Hulu Medium

You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOGETHER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES. TOGETHER'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE SERVICES, WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TOGETHER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

— Excerpt from Together AI's Together AI Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Liability limitation clauses in technology services agreements are standard but interact with consumer protection statutes in various jurisdictions. EU consumer protection law and the UK Consumer Rights Act impose limitations on the enforceability of liability caps and exclusions in consumer contracts; these provisions may be unenforceable against individual consumers in those jurisdictions. In the US, the FTC's unfair practices authority may be relevant in consumer contexts. (2) GOVERNANCE EXPOSURE: Medium for enterprise users who have assessed and accepted the cap through procurement; High for users with significant operational dependencies who have not separately negotiated liability terms. The $100 floor creates minimal recovery potential for users paying little or nothing for the service. (3) JURISDICTION FLAGS: EU and UK consumer protection laws may invalidate or limit liability caps that leave consumers without adequate redress for service failures. California consumer protection statutes may also constrain the enforceability of this cap against California residents in certain contexts. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should negotiate the liability cap where operational exposure exceeds twelve months of payments, and should confirm that the exclusion of consequential damages is acceptable given their deployment context. Mutual liability caps (applying equally to user and company obligations) should be confirmed. (5) COMPLIANCE CONSIDERATIONS: Organizations subject to GDPR should confirm whether the liability cap applies to data breach scenarios or whether applicable law (Article 82 GDPR) imposes separate liability obligations on Together AI as a data processor that supersede contractual limitations.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices that may apply where liability caps in consumer-facing AI services leave users without meaningful recourse
    File a complaint →
  • State AG
    State attorneys general may review liability limitation clauses under state consumer protection statutes, particularly in California and states with active consumer protection enforcement
    File a complaint →

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Together AI Terms of Service
Entity
Together AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012974
Document ID
CA-D-00477
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6bce6817c5e7caea355c0c9c9a77fb7e5a39f14cba2b02c55d9fce5549e936d3
Analysis generated
May 21, 2026 03:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Together AI
Document: Together AI Terms of Service
Record ID: CA-P-012974
Captured: 2026-05-21 03:35:27 UTC
SHA-256: 6bce6817c5e7caea…
URL: https://conductatlas.com/platform/together-ai/together-ai-terms-of-service/liability-limitation/
Accessed: May 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Together AI's Liability Limitation clause do?

This provision caps Together AI's financial exposure to users at a fixed maximum equal to twelve months of prior payments or $100, whichever is greater, and excludes categories of damages including consequential and punitive damages. For users with substantial operational dependencies on Together AI's platform, actual losses from service failures or data issues may significantly exceed this cap.

How does this clause affect you?

Under this clause, Together AI's maximum financial responsibility to any user is limited to the amounts that user paid in the prior twelve months or $100, and excludes indirect, consequential, or punitive damages. This means that operational losses, downstream business impact, or other consequential harm arising from platform issues are not recoverable under these terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.

Is ConductAtlas affiliated with Together AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Together AI.