Together AI · Together AI Terms of Service · View original document ↗

Account Termination and Suspension

Medium severity Medium confidence Explicitdocumentlanguage Uncommon · 27 of 343 platforms
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Document Record

What it is

Together AI reserves the right to terminate or suspend user accounts immediately, with or without cause or notice, including for violations of the agreement or the Acceptable Use Policy.

This analysis describes what Together AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision grants Together AI discretion to suspend or terminate accounts without advance notice and without stating a cause, which may affect users with operational dependencies on the platform. The Acceptable Use Policy is incorporated by reference, meaning violations of that separate document can trigger account termination.

Interpretive note: Enforceability of without-cause, without-notice termination may be constrained by EU, UK, and some US state consumer protection laws that impose minimum notice requirements.

Change history

modified May 21, 2026

Removed provision about user-initiated termination, added specific triggers for termination related to Agreement violations and Acceptable Use Policy breaches, and removed company liability waiver language.

View full change record →

Consumer impact (what this means for users)

Under this clause, Together AI may suspend or terminate any user's account immediately and without prior notice for any reason, including without cause. Users whose business operations depend on Together AI's API access should be aware that service continuity is not contractually guaranteed under these terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Export any data or model outputs stored in your Together AI account before account closure or suspension. Access your account dashboard or use the Together AI API to retrieve stored data while account access is active.

How other platforms handle this

Medium Medium

Medium may terminate or suspend your right to use our Services at any time for any or no reason upon notice to you.

TaskRabbit Medium

Failure to provide and maintain updated and accurate information may result in your inability to use the Platform and/or Taskrabbit's termination of this Agreement with you. Taskrabbit may restrict anyone from completing registration if Taskrabbit determines such person may threaten the safety and i...

Duolingo Medium

Duolingo reserves the right to suspend or terminate your account and your access to the Services at any time and without liability, with or without cause, and with or without notice. Upon any termination of these Terms or your Account, the following sections will continue to apply: Feedback, User Co...

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▸ View Original Clause Language DOCUMENT RECORD
"
Together reserves the right to terminate or suspend your account and access to the Services at any time, with or without cause, and with or without notice, effective immediately. Together may also terminate or suspend your account for violating this Agreement or Together's Acceptable Use Policy.

— Excerpt from Together AI's Together AI Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Broad termination clauses in technology services agreements do not have a specific regulatory framework in the US, but may interact with EU Digital Services Act provisions and consumer protection laws that impose minimum notice requirements for service termination in certain contexts. Payment card network rules and consumer protection statutes may also impose constraints on immediate termination without cause where prepaid credits are involved. (2) GOVERNANCE EXPOSURE: Medium. The without-cause, without-notice termination right is common in cloud services agreements but creates operational risk for enterprise users who have built production workloads on the platform. The incorporation of the Acceptable Use Policy by reference means that policy changes can expand the grounds for termination without amendment to the main terms. (3) JURISDICTION FLAGS: EU and UK users may have additional protections under consumer protection law that require reasonable notice before service termination. California users may have rights related to prepaid balances under state consumer protection statutes if accounts are terminated without cause. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should negotiate minimum notice periods for termination without cause, and confirm what happens to prepaid credits or in-flight workloads upon termination. The without-notice right creates particular risk for users with automated production systems. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether account termination without notice could trigger data loss obligations under GDPR or other data protection frameworks, and confirm whether Together AI provides data export capabilities prior to account closure.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices that may apply where no-notice termination clauses affect consumers who have prepaid for services
    File a complaint →

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Together AI Terms of Service
Entity
Together AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-011678
Document ID
CA-D-00477
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6bce6817c5e7caea355c0c9c9a77fb7e5a39f14cba2b02c55d9fce5549e936d3
Analysis generated
May 21, 2026 03:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Together AI
Document: Together AI Terms of Service
Record ID: CA-P-011678
Captured: 2026-05-21 03:35:27 UTC
SHA-256: 6bce6817c5e7caea…
URL: https://conductatlas.com/platform/together-ai/together-ai-terms-of-service/account-termination-and-suspension/
Accessed: June 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Together AI's Account Termination and Suspension clause do?

This provision grants Together AI discretion to suspend or terminate accounts without advance notice and without stating a cause, which may affect users with operational dependencies on the platform. The Acceptable Use Policy is incorporated by reference, meaning violations of that separate document can trigger account termination.

How does this clause affect you?

Under this clause, Together AI may suspend or terminate any user's account immediately and without prior notice for any reason, including without cause. Users whose business operations depend on Together AI's API access should be aware that service continuity is not contractually guaranteed under these terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 27 platforms. See the full comparison.

Is ConductAtlas affiliated with Together AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Together AI.