Ticketmaster · Ticketmaster Privacy Policy

Geodemographic Data Collection and Use

Medium severity
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Why it matters

Demographic data sourced from external marketing partners can be combined with your purchase history to create detailed profiles that go beyond what you directly provided to Ticketmaster.

Consumer impact

Ticketmaster collects extensive personal data including contact details, payment information, location, browsing behavior, health/accessibility information, and government-issued ID for secondary market sellers, sharing it broadly with event partners, commercial partners, advertising networks, and fraud screening providers. Profiling and personalization activities are conducted by default, meaning your purchase history and behavior are used to build a user profile. You can opt out of marketing and personalization through your Ticketmaster account settings, and California residents and EU/UK users have additional rights to request data deletion or portability.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit the Ticketmaster privacy portal and navigate to the Your Rights and Choices section to opt out of geodemographic profiling and third-party data sourcing.

Applicable agencies

  • FTC
    Use of third-party data broker information for consumer profiling and targeted marketing is subject to FTC privacy enforcement
    File a complaint →
  • State AG
    California CCPA grants consumers the right to know about and opt out of data sourced from third-party brokers
    File a complaint →

Provision details

Document information
Document
Ticketmaster Privacy Policy
Entity
Ticketmaster
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001492
Document ID
CA-D-00284
Evidence Provenance
Source URL
Wayback Machine
SHA-256
1db4719df80217807def99a6c23631408d0d2e260b0c96e4f93d000551212e16
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Ticketmaster | Document: Ticketmaster Privacy Policy | Record: CA-P-001492
Captured: 2026-03-20 03:51:27 UTC | SHA-256: 1db4719df8021780…
URL: https://conductatlas.com/platform/ticketmaster/ticketmaster-privacy-policy/geodemographic-data-collection-and-use/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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