You cannot record — by video, audio, or any other means — any task or interaction with another user or with Taskrabbit without first getting written consent from both the other user and Taskrabbit.
This new medium-severity provision adds privacy protections by prohibiting audio/video recording of tasks without consent, addressing potential surveillance and evidence-gathering concerns.
View full change record →Clients who want to record a task for safety or dispute evidence purposes must obtain both the Tasker's written consent and Taskrabbit's written consent — a requirement that may practically prevent Clients from protecting themselves with documentation in their own homes.
Cross-platform context
See how other platforms handle Prohibition on Recording Without Consent and similar clauses.
Compare across platforms →This clause protects user privacy during tasks performed in homes and private spaces, but the requirement to obtain Taskrabbit's written consent (in addition to the other user's consent) is unusual and limits your ability to document disputes or safety incidents.
REGULATORY FRAMEWORK: This provision implicates wiretapping and eavesdropping laws including the Electronic Communications Privacy Act (ECPA, 18 U.S.C. §2511), state wiretapping laws (California Penal Code §632 — two-party consent; Illinois Eavesdropping Act, 720 ILCS 5/14-2; New York Penal Law §250.00), UK Investigatory Powers Act 2016, and GDPR Art. 4(14) (biometric/audio data as potentially sensitive personal data). The DOJ, state AGs, and data protection authorities are primary enforcement authorities.
Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
Watcher: regulatory citations. Professional: full compliance memo.