Provision record
TaskRabbit · TaskRabbit Privacy Policy · View original document ↗

Collection of Identity and Background Check Information

High severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

The policy authorizes collection of government-issued identity document images, national identification numbers including social security numbers and tax IDs, and criminal background check results for Taskers and other applicable users.

This analysis describes what TaskRabbit's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that the platform collects categories of information classified as sensitive under multiple privacy frameworks including GDPR and CCPA, including national identification numbers and criminal record data, which carry heightened regulatory obligations for processing, storage, and disclosure.

Clause Stability Stable

0
Changes
5
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

The agreement authorizes collection of government-issued ID photographs, social security or tax identification numbers, and criminal background check results including criminal violation data. Users providing this information should be aware that it is retained and processed subject to the retention and disclosure provisions described elsewhere in the policy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Send an email to privacy@taskrabbit.com requesting deletion of your identity or background check information. TaskRabbit may request additional information to verify your identity before processing the request.

How other platforms handle this

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Skillshare Medium

When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Identity Information, such as your date of birth, and depending on where you reside, your social security, tax ID number, VAT ID number, or social insurance number, and photo of your ID document such as your passport, local ID, or driver's license. Background Check Information, such as results of your background check which may include any criminal violations.

Excerpt from TaskRabbit's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Collection of national identification numbers and criminal record data engages GDPR Article 9 and Article 10, which impose heightened processing restrictions on special categories of data and criminal conviction data respectively; enforcement …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
TaskRabbit Privacy Policy
Entity
TaskRabbit
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012507
Document ID
CA-D-00144
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
03cd47488872909a7cfc8ac1eb024b8b1977d860ffc1fe91abe3b1af913c55f4
Analysis generated
May 20, 2026 22:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: TaskRabbit
Document: TaskRabbit Privacy Policy
Record ID: CA-P-012507
Captured: 2026-05-20 22:12:07 UTC
SHA-256: 03cd47488872909a…
URL: https://conductatlas.com/platform/taskrabbit/taskrabbit-privacy-policy/provision/CA-P-012507/collection-of-identity-and-background-check-information/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does TaskRabbit's Collection of Identity and Background Check Information clause do?

This provision establishes that the platform collects categories of information classified as sensitive under multiple privacy frameworks including GDPR and CCPA, including national identification numbers and criminal record data, which carry heightened regulatory obligations for processing, storage, and disclosure.

How does this clause affect you?

The agreement authorizes collection of government-issued ID photographs, social security or tax identification numbers, and criminal background check results including criminal violation data. Users providing this information should be aware that it is retained and processed subject to the retention and disclosure provisions described elsewhere in the policy.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with TaskRabbit?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by TaskRabbit.