Supabase · Supabase Terms of Service · View original document ↗

No Refund on Termination

Medium severity Unique · 0 of 325 platforms
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Recent governance activity Supabase recorded 3 documented changes in the last 30 days.
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This analysis describes what Supabase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause defines the scope and limits of the license grant, specifying that access rights are restricted to the subscription term, cannot be transferred to third parties, and remain subject to ongoing compliance with stated usage parameters and contractual obligations.

Recent Activity

This document changed recently

Medium May 6, 2026

The relocation of Supabase's legal entity from Delaware to Singapore may affect which jurisdiction's courts and laws apply to disputes, potentially impacting your ability to pursue claims in US courts and changing which consumer protection laws govern your relationship. The requirement to explicitly click 'I Accept' rather than accepting through sign-up or service use clarifies consent but does not substantively change the agreement's terms. The new section on AI-powered tools discloses that Supabase may use AI chatbots for customer support; review that section to understand how such tools may process your inquiries.

View change record →

Consumer impact (what this means for users)

Customers receive access to Services only during active subscription periods and cannot transfer, assign, or sublicense those access rights to other parties. Continued access remains conditional on adherence to usage limitations and other Agreement terms.

How other platforms handle this

Telegram Medium

Telegram can decide to stop offering subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement; in this case we will cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the rema...

Midjourney Medium

We also reserve the right to terminate Your access to the Service for any reason, including for violation of the Community Guidelines or other inappropriate use of the Service. Any violation of Community Guidelines is a breach of this Agreement. You will not be refunded for the current subscription ...

23andMe Medium

If the second attempt to process the sample is unsuccessful, (up to 0.65% of all samples fail the second attempt at testing according to 23andMe data obtained in 2019 for all genotype testing),* 23andMe will not send additional sample collection kits and the user will be entitled solely and exclusiv...

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▸ View Original Clause Language DOCUMENT RECORD
"
Subject to and conditioned on Customer's compliance with the terms and conditions of this Agreement, including without limitation the Usage Limitations, Supabase will make available to Customer during the Subscription Period, on a non-exclusive, non-transferable (except in compliance with Section 14(g)), and non-sublicensable basis, access to and use of the Services, solely for use by Authorized Users.

— Excerpt from Supabase's Supabase Terms of Service

Applicable regulations

DMA
European Union

Provision details

Document information
Document
Supabase Terms of Service
Entity
Supabase
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-006047
Document ID
CA-D-00681
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b05f1426ea2945724132049d0ec22530b3eef85e9a34314efce12ed1efa3c1f0
Analysis generated
May 10, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Supabase
Document: Supabase Terms of Service
Record ID: CA-P-006047
Captured: 2026-05-10 15:04:09 UTC
SHA-256: b05f1426ea294572…
URL: https://conductatlas.com/platform/supabase/supabase-terms-of-service/no-refund-on-termination/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Supabase's No Refund on Termination clause do?

The clause defines the scope and limits of the license grant, specifying that access rights are restricted to the subscription term, cannot be transferred to third parties, and remain subject to ongoing compliance with stated usage parameters and contractual obligations.

How does this clause affect you?

Customers receive access to Services only during active subscription periods and cannot transfer, assign, or sublicense those access rights to other parties. Continued access remains conditional on adherence to usage limitations and other Agreement terms.

Is ConductAtlas affiliated with Supabase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Supabase.