All disputes with Supabase must be resolved through individual arbitration, not in court, unless you send a written opt-out notice within 30 days of first accepting these terms.
This analysis describes what Supabase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause removes your default right to sue Supabase in court or join a class action, which can significantly limit your practical ability to seek redress for smaller claims or systemic issues.
The relocation of Supabase's legal entity from Delaware to Singapore may affect which jurisdiction's courts and laws apply to disputes, potentially impacting your ability to pursue claims in US courts and changing which consumer protection laws govern your relationship. The requirement to explicitly click 'I Accept' rather than accepting through sign-up or service use clarifies consent but does not substantively change the agreement's terms. The new section on AI-powered tools discloses that Supabase may use AI chatbots for customer support; review that section to understand how such tools may process your inquiries.
View change record →If a dispute arises with Supabase over billing, service quality, or data handling, you will generally be required to pursue individual arbitration rather than litigation or a class action, reducing leverage and collective remedy options. You can preserve your right to court access by emailing legal@supabase.io within 30 days of first accepting the agreement.
How other platforms handle this
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration before one arbitrat...
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
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"THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 13(b) (THE "ARBITRATION AGREEMENT") AND A CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 13(c) (THE "CLASS ACTION/JURY TRIAL WAIVER") THAT REQUIRE, UNLESS CUSTOMER OPTS OUT PURSUANT TO THE INSTRUCTIONS IN THE ARBITRATION AGREEMENT, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THIS AGREEMENT.— Excerpt from Supabase's Supabase Terms of Service
REGULATORY LANDSCAPE: Mandatory arbitration clauses in B2B and B2C contracts are subject to scrutiny under the Federal Arbitration Act (FAA) in the US, and the FTC has authority to challenge arbitration provisions that are deceptive or unfair. In the EU/EEA, mandatory arbitration of consumer disputes may be unenforceable under Directive 93/13/EEC on unfair contract terms and national implementing legislation; however, as this agreement primarily targets business customers, the consumer directive applicability depends on the user's status. GOVERNANCE EXPOSURE: Medium. The provision applies broadly to all disputes including pre-agreement claims, which is broader than some standard commercial arbitration clauses. The retroactive reach to claims that arose before agreement acceptance may face enforceability challenges in certain jurisdictions. JURISDICTION FLAGS: EU/EEA customers may find this clause unenforceable or inapplicable under local law. California-based customers should note the FAA governs and California arbitration law may apply supplementally. Business customers in Singapore, where Supabase is incorporated, should assess enforceability under Singapore's Arbitration Act. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams contracting with Supabase should log the 30-day opt-out window from contract execution and assess whether arbitration aligns with organizational dispute resolution policy. The clause shifts dispute resolution costs and logistics to the customer in a format that typically favors the repeat-player party. COMPLIANCE CONSIDERATIONS: Legal teams should exercise the opt-out right if organizational policy requires court access; confirm opt-out notice is sent in writing to legal@supabase.io within 30 days of first acceptance; and document the opt-out for contractual records.
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This clause removes your default right to sue Supabase in court or join a class action, which can significantly limit your practical ability to seek redress for smaller claims or systemic issues.
If a dispute arises with Supabase over billing, service quality, or data handling, you will generally be required to pursue individual arbitration rather than litigation or a class action, reducing leverage and collective remedy options. You can preserve your right to court access by emailing legal@supabase.io within 30 days of first accepting the agreement.
ConductAtlas has identified this type of provision across 21 platforms. See the full comparison.
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