Supabase · Supabase Terms of Service · View original document ↗

Mandatory Individual Arbitration

High severity High confidence Explicitdocumentlanguage Uncommon · 13 of 325 platforms
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Document Record

What it is

All disputes with Supabase must be resolved through individual arbitration, not in court, unless you send a written opt-out notice within 30 days of first accepting these terms.

This analysis describes what Supabase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause removes your default right to sue Supabase in court or join a class action, which can significantly limit your practical ability to seek redress for smaller claims or systemic issues.

Recent Activity

This document changed recently

Medium May 6, 2026

The relocation of Supabase's legal entity from Delaware to Singapore may affect which jurisdiction's courts and laws apply to disputes, potentially impacting your ability to pursue claims in US court…

Consumer impact (what this means for users)

If a dispute arises with Supabase over billing, service quality, or data handling, you will generally be required to pursue individual arbitration rather than litigation or a class action, reducing leverage and collective remedy options. You can preserve your right to court access by emailing legal@supabase.io within 30 days of first accepting the agreement.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send a written opt-out notice to legal@supabase.io within 30 days of first accepting the Supabase Terms of Service. Include your account name and a clear statement that you are opting out of the arbitration agreement under Section 13(b).

How other platforms handle this

Unity High

YOU AND UNITY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, "DISPUTES") WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAIN...

Whoop High

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT PROVIDES FOR RESOLUTION OF MOST DISPUTES THROUGH INDIVIDUAL ARBITRATION INSTEAD OF COURT TRIALS AND CLASS ACTIONS. YOU HAVE A RIGHT TO OPT OUT OF THIS ARBITRATION AGREEMENT, AS DESCRIBED BELOW. By agreeing to these Terms, you agree...

OpenAI High

You and OpenAI agree to resolve any claims arising out of or relating to these Terms or our Services through final and binding arbitration, except that you may bring claims in small claims court if they qualify. You may opt out of arbitration within 30 days of agreeing to these Terms by writing to u...

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▸ View Original Clause Language DOCUMENT RECORD
"
THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 13(b) (THE "ARBITRATION AGREEMENT") AND A CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 13(c) (THE "CLASS ACTION/JURY TRIAL WAIVER") THAT REQUIRE, UNLESS CUSTOMER OPTS OUT PURSUANT TO THE INSTRUCTIONS IN THE ARBITRATION AGREEMENT, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THIS AGREEMENT.

— Excerpt from Supabase's Supabase Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Mandatory arbitration clauses in B2B and B2C contracts are subject to scrutiny under the Federal Arbitration Act (FAA) in the US, and the FTC has authority to challenge arbitration provisions that are deceptive or unfair. In the EU/EEA, mandatory arbitration of consumer disputes may be unenforceable under Directive 93/13/EEC on unfair contract terms and national implementing legislation; however, as this agreement primarily targets business customers, the consumer directive applicability depends on the user's status. GOVERNANCE EXPOSURE: Medium. The provision applies broadly to all disputes including pre-agreement claims, which is broader than some standard commercial arbitration clauses. The retroactive reach to claims that arose before agreement acceptance may face enforceability challenges in certain jurisdictions. JURISDICTION FLAGS: EU/EEA customers may find this clause unenforceable or inapplicable under local law. California-based customers should note the FAA governs and California arbitration law may apply supplementally. Business customers in Singapore, where Supabase is incorporated, should assess enforceability under Singapore's Arbitration Act. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams contracting with Supabase should log the 30-day opt-out window from contract execution and assess whether arbitration aligns with organizational dispute resolution policy. The clause shifts dispute resolution costs and logistics to the customer in a format that typically favors the repeat-player party. COMPLIANCE CONSIDERATIONS: Legal teams should exercise the opt-out right if organizational policy requires court access; confirm opt-out notice is sent in writing to legal@supabase.io within 30 days of first acceptance; and document the opt-out for contractual records.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority to review arbitration and class action waiver clauses that may constitute unfair or deceptive practices under the FTC Act
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Supabase Terms of Service
Entity
Supabase
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-006039
Document ID
CA-D-00681
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b05f1426ea2945724132049d0ec22530b3eef85e9a34314efce12ed1efa3c1f0
Analysis generated
May 10, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Supabase
Document: Supabase Terms of Service
Record ID: CA-P-006039
Captured: 2026-05-10 15:04:09 UTC
SHA-256: b05f1426ea294572…
URL: https://conductatlas.com/platform/supabase/supabase-terms-of-service/mandatory-individual-arbitration/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Supabase's Mandatory Individual Arbitration clause do?

This clause removes your default right to sue Supabase in court or join a class action, which can significantly limit your practical ability to seek redress for smaller claims or systemic issues.

How does this clause affect you?

If a dispute arises with Supabase over billing, service quality, or data handling, you will generally be required to pursue individual arbitration rather than litigation or a class action, reducing leverage and collective remedy options. You can preserve your right to court access by emailing legal@supabase.io within 30 days of first accepting the agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 13 platforms. See the full comparison.

Is ConductAtlas affiliated with Supabase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Supabase.