Stripe · Stripe Terms of Service

User Indemnification of Stripe

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What it is

You agree to defend, indemnify, and hold harmless Stripe, its affiliates, and their respective employees, officers, directors, agents, and financial service providers from and against any claims, suits, demands, losses, liabilities, damages, fines, penalties, and expenses (including attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your products or services; (c) any dispute between you and your customers; (d) your violation of this Agreement, applicable laws, or the rights of any third party.

Why it matters

This broad indemnification clause means that a merchant could be held financially responsible for Stripe's legal defense costs and settlement amounts in lawsuits brought by customers, regulators, or third parties in connection with the merchant's use of Stripe — a potentially unlimited financial exposure.

Consumer impact

Merchants using Stripe are subject to unilateral fund reserves and payout holds that can be imposed at Stripe's discretion, potentially cutting off access to revenue without advance notice. Stripe can terminate the agreement and continue holding funds for up to 120 days post-termination to cover potential chargebacks or disputes, creating significant cash flow risk for small businesses. You can review Stripe's Prohibited and Restricted Businesses list at stripe.com/restricted-businesses before signing up to assess whether your business type is subject to elevated scrutiny or termination risk.

Applicable agencies

  • FTC
    The FTC has authority to review unfair or deceptive contract terms in standard-form commercial agreements under FTC Act Section 5.
    File a complaint →

Provision details

Document information
Document
Stripe Terms of Service
Entity
Stripe
Document last updated
March 24, 2026
Tracking information
First tracked
March 15, 2026
Last verified
April 9, 2026
Record ID
CA-P-002349
Document ID
CA-D-00107
Evidence Provenance
Source URL
Wayback Machine
SHA-256
f8031ea85047f87e96bd4f8806a7d96cf4b6716e28a2c1a50dc99260b9a49889
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Stripe | Document: Stripe Terms of Service | Record: CA-P-002349
Captured: 2026-03-15 11:34:26 UTC | SHA-256: f8031ea85047f87e…
URL: https://conductatlas.com/platform/stripe/stripe-terms-of-service/user-indemnification-of-stripe/
Accessed: April 21, 2026
Classification
Severity
High
Categories

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