The agreement requires that nearly all disputes between users and Stripe be resolved through individual binding arbitration rather than court litigation, and prohibits class action proceedings, with IP rights disputes and certain regional exceptions carved out.
This analysis describes what Stripe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires users to pursue any claims against Stripe individually through arbitration, which precludes class action litigation for disputes arising under the agreement; IP rights disputes and any carve-outs in the Regional Terms are excluded from mandatory arbitration.
Interpretive note: The full Regional Terms and arbitration procedural rules were not available in the provided document text; opt-out rights, deadlines, seat, and applicable rules may vary materially by Stripe Account Country.
The agreement requires that disputes proceed through individual arbitration before a single arbitrator, with a class action waiver; users must send a written notice of dispute to notices@stripe.com and allow a 30-day resolution period before arbitration may commence.
Cross-platform context
See how other platforms handle Mandatory Individual Arbitration and Class Action Waiver and similar clauses.
Compare across platforms →"Disputes between User and Stripe are subject to a class action waiver and will be resolved by individual binding arbitration, except as stated otherwise in this Agreement. Please read the arbitration provision in Section 11.4 (Dispute Resolution; Agreement to Arbitrate) as it affects User's rights under this Agreement. Except as stated otherwise in Section 11.4(a)(ii) or the Regional Terms, all disputes, claims, and controversies, whether based on past, present, or future events, including those arising out of or relating to statutory or common law and the breach, termination, enforcement, interpretation, or validity of any provision of this Agreement, will be determined by binding arbitration by a single arbitrator.Excerpt from Stripe's Terms of Service
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This provision requires users to pursue any claims against Stripe individually through arbitration, which precludes class action litigation for disputes arising under the agreement; IP rights disputes and any carve-outs in the Regional Terms are excluded from mandatory arbitration.
The agreement requires that disputes proceed through individual arbitration before a single arbitrator, with a class action waiver; users must send a written notice of dispute to notices@stripe.com and allow a 30-day resolution period before arbitration may commence.
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