Strava · Strava Terms of Service · View original document ↗

Limitation of Liability — $100 Cap

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Document Record

What it is

Strava's total financial liability to you for any claim — including data breaches, privacy violations, or service failures — is capped at the greater of the fees you paid in the last 12 months or $100, whichever is more.

This analysis describes what Strava's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause defines the maximum financial exposure Strava accepts under the service agreement, establishing a predictable ceiling for dispute resolution outcomes. The mechanism ties liability exposure to either a fixed minimum amount or user payments, whichever is greater.

Consumer impact (what this means for users)

Even if Strava suffers a data breach exposing your GPS location history, home address, or health data, the Terms limit your individual financial recovery to $100 or 12 months of subscription fees — a cap that is likely void under GDPR Art. 82 for EU users but may leave US users significantly undercompensated.

How other platforms handle this

Perplexity AI Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

Duolingo Medium

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUOLINGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESUL...

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▸ View Original Clause Language DOCUMENT RECORD
"
STRAVA'S MAXIMUM AGGREGATE LIABILITY TO YOU PURSUANT TO THESE TERMS SHALL NOT EXCEED THE GREATER OF EITHER (A) FIFTY DOLLARS ($50), OR (B) THE AMOUNT OF FEES PAID BY YOU TO STRAVA IN THE 12-MONTHS PRIOR TO THE DATE OF THE CLAIM.

— Excerpt from Strava's Strava Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: Under GDPR Art. 82, data subjects have the right to receive full compensation for material and non-material damage resulting from GDPR infringements; contractual liability caps that limit this right are unenforceable for EU/EEA users. Under CCPA/CPRA §1798.150, California residents have a statutory right to damages between $100 and $750 per incident (or actual damages if greater) for data breaches involving their personal information, which cannot be waived by contract. FTC Act Section 5 may apply if the liability cap constitutes an unfair or deceptive representation about consumer rights. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority to challenge liability caps that effectively deprive consumers of remedies for data breaches as unfair practices under Section 5.
    File a complaint →
  • State AG
    California AG can enforce CCPA §1798.150 statutory damages rights that cannot be waived by contract, and can challenge the $100 cap as unenforceable under CCPA §1798.192.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Strava Terms of Service
Entity
Strava
Document last updated
May 5, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001423
Document ID
CA-D-00271
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
443836e97857cca053b13f8bf4b7e3c964e7edd699d48dce14142e763aaa4570
Analysis generated
April 1, 2026 14:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Strava
Document: Strava Terms of Service
Record ID: CA-P-001423
Captured: 2026-04-01 14:48:37 UTC
SHA-256: 443836e97857cca0…
URL: https://conductatlas.com/platform/strava/strava-terms-of-service/limitation-of-liability-100-cap/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Strava's Limitation of Liability — $100 Cap clause do?

This clause defines the maximum financial exposure Strava accepts under the service agreement, establishing a predictable ceiling for dispute resolution outcomes. The mechanism ties liability exposure to either a fixed minimum amount or user payments, whichever is greater.

How does this clause affect you?

Even if Strava suffers a data breach exposing your GPS location history, home address, or health data, the Terms limit your individual financial recovery to $100 or 12 months of subscription fees — a cap that is likely void under GDPR Art. 82 for EU users but may leave US users significantly undercompensated.

Is ConductAtlas affiliated with Strava?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Strava.