Provision record
Steam · Steam Subscriber Agreement · View original document ↗

Account Cancellation Does Not Entitle Subscriber To Refund

Common · 172 of 343 platforms
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This analysis describes what Steam's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Booking.com

Unless you cancel for one of the reasons in the next bullet, you'll be entitled to a full refund (no matter how close your journey is). Any Private Transportation: If the change is just a new driver, a new Service Provider, or a new (similar) vehicle, you won't be entitled to a refund

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Your cancellation of an Account, or your cessation of use of any Subscription or request that access to a Subscription be terminated, will not entitle you to any refund, including of any Subscription fees.

Excerpt from Steam's Subscriber Agreement

Provision details

Document information
Document
Steam Subscriber Agreement
Entity
Steam
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-006670, captured Sept. 11, 2026
Record ID
CA-P-029885
Document ID
CA-D-000181
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006670)
5bf139390048ead58bf76d7a84c8c812fc3c1a755d6252638b6e0d73650a7d10
Analysis generated
May 10, 2026 16:03 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006670, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Steam
Document: Steam Subscriber Agreement
Record ID: CA-P-029885
Version: CA-V-006670
Captured: 2026-09-11 00:30:29 UTC
SHA-256: 5bf139390048ead5…
URL: https://conductatlas.com/platform/steam/steam-subscriber-agreement/provision/CA-P-029885/account-cancellation-does-not-entitle-subscriber-to-refund/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Steam's Account Cancellation Does Not Entitle Subscriber To Refund clause do?

The clause states: “Your cancellation of an Account, or your cessation of use of any Subscription or request that access to a Subscription be terminated, will not entitle you to any refund, including of any Subscription fees.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Steam?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Steam.