This analysis describes what Stability AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who are dissatisfied with the service or who stop using it generally cannot recover payments already made, with the only exception being where applicable law mandates a refund.
Users are required to accept that payments are non-refundable, with the only exception being circumstances where applicable law requires a refund.
How other platforms handle this
No refunds of fees already paid will be given. Clients may opt out of the Direct Contract program or cancel a Service Contract...however Upwork will not refund any fees for Service Contracts that were considered active at any time in the month prior to the charge.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
Monitoring
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"All payments are non-refundable, except where required by law.— Excerpt from Stability AI's Stability AI Terms of Service
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Users who are dissatisfied with the service or who stop using it generally cannot recover payments already made, with the only exception being where applicable law mandates a refund.
Users are required to accept that payments are non-refundable, with the only exception being circumstances where applicable law requires a refund.
ConductAtlas has identified this type of provision across 174 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Stability AI.