Squarespace does not intentionally collect data from children under 13, and will delete any such data discovered, in compliance with US children's privacy law.
This analysis describes what Squarespace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Squarespace's compliance posture under COPPA and limits the platform's legal exposure for collecting children's data, though enforcement depends on Squarespace's ability to detect underage users.
Children under 13 are not authorized to use Squarespace services, and parents or guardians who believe a child has submitted personal information can request its deletion by contacting Squarespace directly.
How other platforms handle this
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. In some juris...
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we wil...
Our online services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
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"Our services are not directed to children under 13 years of age and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our systems. If you believe that a child under 13 has provided us with personal information, please contact us at privacy@squarespace.com.— Excerpt from Squarespace's Squarespace Privacy Policy
REGULATORY LANDSCAPE: This provision engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC. COPPA requires verifiable parental consent before collecting personal information from children under 13 and imposes deletion obligations. The policy's language tracks standard COPPA compliance disclosures. Where Squarespace-hosted websites are directed at children, the website owner as controller may have independent COPPA obligations. GOVERNANCE EXPOSURE: Low. The provision is standard and tracks COPPA requirements. The primary risk is whether age verification mechanisms are sufficient to detect underage users in practice, which the policy does not address. COPPA enforcement actions by the FTC have addressed situations where platforms failed to detect or respond to actual underage use. JURISDICTION FLAGS: COPPA applies to US-facing operations. EU and UK users under 16 (or 13-16 depending on member state) may have additional protections under GDPR Article 8, which governs consent for information society services directed at children. The policy's age threshold of 13 may not align with higher age requirements in some EU member states. CONTRACT AND VENDOR IMPLICATIONS: B2B customers using Squarespace to host websites directed at children or mixed audiences should assess their own COPPA and GDPR Article 8 obligations as controllers. Service provider agreements should address children's data handling obligations. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether Squarespace's age restriction mechanisms are technically implemented and effective. For customers operating Squarespace-hosted sites that may attract younger users, independent COPPA compliance assessments are advisable. Parental notification procedures and deletion timelines should be confirmed.
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This provision establishes Squarespace's compliance posture under COPPA and limits the platform's legal exposure for collecting children's data, though enforcement depends on Squarespace's ability to detect underage users.
Children under 13 are not authorized to use Squarespace services, and parents or guardians who believe a child has submitted personal information can request its deletion by contacting Squarespace directly.
ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.
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