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A one-year limitation period is shorter than statutory limitation periods in many jurisdictions, meaning users who wait longer than one year may be barred from pursuing a claim.
The updated terms modify how arbitration disputes are resolved when 25 or more similar claims are brought against Square. Previously, Square's terms referenced 'Bellwether Arbitration procedures' under which test cases would be selected and remaining demands could proceed individually under standard rules if settlement failed. The updated framework establishes a mandatory mediation phase after initial arbitrations resolve, and requires remaining claims to proceed in batches of up to 100 rather than individually, with one arbitrator and consolidated fees per batch. This may reduce the procedural flexibility for claimants pursuing claims outside the initial test-case group, though the batch structure may reduce overall administrative costs. The terms now explicitly state that NAM shall administer batches concurrently and that parties will engage in a 'single global mediation' before batch proceedings commence.
View change record →Users must commence any action or proceeding relating to a dispute within one year after the cause of action accrues, or risk losing the ability to pursue that claim.
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"Any action or proceeding by you relating to any Dispute must commence within one year after the cause of action accrues.— Excerpt from Square's Square Terms of Service
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A one-year limitation period is shorter than statutory limitation periods in many jurisdictions, meaning users who wait longer than one year may be barred from pursuing a claim.
Users must commence any action or proceeding relating to a dispute within one year after the cause of action accrues, or risk losing the ability to pursue that claim.
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