Square · Square Terms of Service · View original document ↗

Account Suspension and Termination

High severity Common · 119 of 343 platforms
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Recent governance activity Square recorded 7 documented changes in the last 30 days.
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Document Record

What it is

Square can suspend or close your account at any time, for almost any reason, including suspicion of policy violations, with little or no advance notice.

This analysis describes what Square's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Losing access to your payment processing account without warning could immediately halt your ability to accept payments and access your funds.

Consumer impact (what this means for users)

Square's terms grant the company broad discretion to hold, delay, or withhold merchant funds for risk management reasons, which can significantly disrupt business cash flow. Merchants waive their right to participate in class action lawsuits and must resolve disputes through binding arbitration, limiting their legal remedies. You can opt out of the arbitration clause by sending written notice to Square within 30 days of first accepting the terms.

Cross-platform context

See how other platforms handle Account Suspension and Termination and similar clauses.

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

The broad unilateral termination right, combined with fund-hold provisions, creates significant operational risk for merchants dependent on Square; enterprise procurement teams should assess business continuity implications and maintain backup payment processing capabilities.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • CFPB
    The CFPB accepts complaints about payment processors that terminate accounts in ways that may constitute unfair practices affecting small business financial access.
    File a complaint →

Applicable regulations

EFTA / Reg E
United States Federal

Provision details

Document information
Document
Square Terms of Service
Entity
Square
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-00362004
Document ID
CA-D-00362
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3d79cc9cc45aa3558212c7d86da79a91ba4fe8c01edd664c184c4b174d81f32c
Analysis generated
March 20, 2026 10:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Square
Document: Square Terms of Service
Record ID: CA-P-00362004
Captured: 2026-03-20 10:40:05 UTC
SHA-256: 3d79cc9cc45aa355…
URL: https://conductatlas.com/platform/square/square-terms-of-service/account-suspension-and-termination/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Square's Account Suspension and Termination clause do?

Losing access to your payment processing account without warning could immediately halt your ability to accept payments and access your funds.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 119 platforms. See the full comparison.

Is ConductAtlas affiliated with Square?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Square.