“YOUR SOLE AND EXCLUSIVE RECOURSE IN THE EVENT OF ANY DISSATISFACTION WITH OR DAMAGE ARISING FROM PLAYSTATION OR ITS PRODUCTS OR SERVICES, OR IN CONNECTION WITH THIS AGREEMENT, AND OUR MAXIMUM LIABILITY UNDER THIS AGREEMENT OR WITH RESPECT TO YOUR USE OF OR ACCESS TO THE SERVICES IS LIMITED TO YOUR DIRECT DAMAGES, NOT TO EXCEED THE UNUSED FUNDS IN YOUR WALLET AS OF THE DATE OF TERMINATION.”
This analysis describes what Sony PlayStation's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The cap ties the maximum recoverable amount to a specific balance at a specific moment in time, which may be zero or minimal, materially restricting any financial remedy available to a user.
Any damages you could recover from Sony PlayStation are limited to your direct damages and cannot exceed the unused funds in your Wallet as of the date of termination.
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"YOUR SOLE AND EXCLUSIVE RECOURSE IN THE EVENT OF ANY DISSATISFACTION WITH OR DAMAGE ARISING FROM PLAYSTATION OR ITS PRODUCTS OR SERVICES, OR IN CONNECTION WITH THIS AGREEMENT, AND OUR MAXIMUM LIABILITY UNDER THIS AGREEMENT OR WITH RESPECT TO YOUR USE OF OR ACCESS TO THE SERVICES IS LIMITED TO YOUR DIRECT DAMAGES, NOT TO EXCEED THE UNUSED FUNDS IN YOUR WALLET AS OF THE DATE OF TERMINATION.Excerpt from Sony PlayStation's PlayStation Terms of Service
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The cap ties the maximum recoverable amount to a specific balance at a specific moment in time, which may be zero or minimal, materially restricting any financial remedy available to a user.
Any damages you could recover from Sony PlayStation are limited to your direct damages and cannot exceed the unused funds in your Wallet as of the date of termination.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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