Provision record
SoFi · SoFi Terms of Service · View original document ↗

Connected Account Data Collection and Marketing Use

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Recent governance activity SoFi recorded 12 documented changes in the last 30 days.
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Document Record

What it is

When a user connects an external financial account, SoFi may collect any and all information available in that account and use it for product marketing, sharing with affiliated companies, and eligibility targeting, subject to SoFi's Privacy Policies.

This analysis describes what SoFi's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that linking an external bank account, loan, or credit card to SoFi authorizes collection of all available account data and its use for marketing and cross-affiliate product targeting. The scope of permissible use extends to sharing with SoFi affiliated companies, and the data is processed through a mandatory Plaid intermediary with its own separate privacy policy.

Recent Activity

This document changed recently

Medium Jul 14, 2026

The updated terms establish a time-limited referral promotion running through September 30, 2026, with new eligibility criteria for referrers. To qualify for the higher $75 bonus, referrers must maintain either $100 in combined Invest assets or an eligible direct deposit at the time the referred recipient enrolls. Referrers who do not meet these criteria will receive a lower $50 bonus. The terms also restrict bonuses to new Self-Directed Account openings only, excluding Automated Invest and IRA accounts from referral rewards. Referrals must be completed within the promotion period or they become ineligible. You should verify your account meets the stated asset or direct deposit requirements if you intend to participate in the referral program before the September 30 deadline.

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Medium Jun 17, 2026

The updated terms establish new restrictions on how referrers can promote SoFi products and create additional obligations for anyone participating in the referral program. Referrers must now obtain express consent before sending promotional text messages in Washington State, cannot use mass email or commercial advertising to solicit referrals, and must clearly disclose their financial relationship to SoFi in any promotion. The revised terms prohibit making claims about product outcomes, interest rates, or approval odds unless directed to official SoFi webpages, and establish a $10,000 annual cap on cumulative referral and welcome bonuses. Tax reporting obligations now apply, with SoFi reporting bonuses as miscellaneous income to the IRS on Form 1099-MISC. You can review the specific promotional campaign rules for each referral link and ensure compliance with state and platform-specific disclosure requirements before promoting.

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Medium Jun 12, 2026

The updated terms establish a Privacy Preference Center that provides granular cookie controls rather than requiring blanket acceptance of all tracking technologies. Previously, SoFi stated that users who did not make a selection agreed to all tracking uses; the revised terms now require users to affirmatively allow functional cookies and other tracking categories. The updated language explicitly describes that functional cookies enable enhanced site functionality and personalization, and that blocking certain cookies may impact site experience. You can now toggle cookie categories on or off individually rather than accepting or declining all tracking as a single choice.

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Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, users who connect an external financial account authorize SoFi to collect all available account information, including transaction history, balances, and payment records, and to use that information to serve targeted product offers and share it with affiliated SoFi entities. The agreement also requires users to agree to Plaid's Privacy Policy as a condition of connecting any external account.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
If you connect an external account to SoFi, SoFi may obtain any and all information from the Connected Accounts. The specific information SoFi obtains may vary by institution and account type. You should assume SoFi will obtain from the account any information that is available to you. Use of Connected Information. If you elect to connect an account through any SoFi service, SoFi may use the information from the connected account for any purpose permitted by SoFi's Privacy Policies, including use of the information to identify products and services that may be of interest to you, sharing information with affiliated companies to offer products and services to you, and identifying if you would be likely to be eligible for certain products and services.

Excerpt from SoFi's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: This provision interacts with the GLBA, which governs financial institutions' collection and use of nonpublic personal information, and with CFPB rulemaking under Section 1033 of the Dodd-Frank Act regarding consumer financial data rights and third-party data access. The FTC Act applies to data practices involving external account information. California residents may have additional rights under the CCPA regarding the use of linked financial account data for targeted advertising purposes. 2. GOVERNANCE EXPOSURE: High. The authorization to collect all available external account information and use it for marketing and affiliated company sharing is broad in scope. CFPB Section 1033 rulemaking may impose additional requirements on how third-party data aggregators like Plaid and platforms like SoFi access and use consumer financial account data, and compliance teams should monitor developing regulatory guidance in this area. 3. JURISDICTION FLAGS: California residents may have CCPA rights to opt out of the use of their linked financial account data for targeted advertising. The mandatory Plaid intermediary requirement, which subjects users to Plaid's separate privacy policy, creates a data flow that compliance teams should map for GLBA and CCPA purposes. EU and UK residents are not the stated target audience for this service based on the document's US-resident-only scope, but any data processed by Plaid in those jurisdictions may engage GDPR requirements. 4. CONTRACT AND VENDOR IMPLICATIONS: The mandatory Plaid integration creates a vendor dependency that should be assessed in data processing agreements and third-party risk management programs. SoFi's description of acting as user's agent to access external accounts should be evaluated against Open Banking regulatory frameworks and bank-level terms of service for the connected external institutions. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should map the data flows from connected external accounts through Plaid to SoFi and its affiliates, assess whether the GLBA Privacy Notice adequately covers the scope of this data use, evaluate CCPA opt-out rights for California users regarding targeted advertising based on linked account data, and monitor CFPB Section 1033 implementation for implications on this data access model.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • CFPB
    The CFPB has supervisory authority over consumer financial data access practices, including third-party aggregator use of external account data, and is developing rulemaking under Dodd-Frank Section 1033 relevant to this provision.
    File a complaint →
  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices involving consumer financial account information used for marketing and sharing with third parties.
    File a complaint →

Provision details

Document information
Document
SoFi Terms of Service
Entity
SoFi
Document last updated
March 14, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013784
Document ID
CA-D-00105
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ab5c11080bb78e87ead66b954636184a13f01c48bb6ccfd881844e0ecee7c465
Analysis generated
July 9, 2026 03:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: SoFi
Document: SoFi Terms of Service
Record ID: CA-P-013784
Captured: 2026-07-09 03:58:33 UTC
SHA-256: ab5c11080bb78e87…
URL: https://conductatlas.com/platform/sofi/sofi-terms-of-service/provision/CA-P-013784/connected-account-data-collection-and-marketing-use/
Accessed: July 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does SoFi's Connected Account Data Collection and Marketing Use clause do?

This provision establishes that linking an external bank account, loan, or credit card to SoFi authorizes collection of all available account data and its use for marketing and cross-affiliate product targeting. The scope of permissible use extends to sharing with SoFi affiliated companies, and the data is processed through a mandatory Plaid intermediary with its own separate privacy policy.

How does this clause affect you?

Under this clause, users who connect an external financial account authorize SoFi to collect all available account information, including transaction history, balances, and payment records, and to use that information to serve targeted product offers and share it with affiliated SoFi entities. The agreement also requires users to agree to Plaid's Privacy Policy as a condition of connecting any external …

Is ConductAtlas affiliated with SoFi?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by SoFi.